Global Workplace Technology Analyst

Two Circles; Vancouver; On-site; CAD 55,000 - 70,000; Full time

Job summary

Two Circles is seeking a Workplace Technology Analyst to join the employee experience team. You will be the first point of contact for global tech support, resolving issues across Windows and macOS, and assisting with onboarding and automation projects.

Join a fast‑paced, global environment and help enhance the tools and services that empower colleagues and teams across the world within the sports and entertainment marketing space.

Qualifications

• Must have a passion to build a career in workplace technology and IT support.
• Experience via education, internships, or work in IT support preferred.
• Ability to explain technical concepts clearly to non‑technical users.
• Proactive with strong ownership of tasks and great follow‑through.

Responsibilities

• Serve as the first point of contact for workplace technology support requests from the global team.
• Troubleshoot and resolve hardware, software, and access issues on Windows and macOS devices.
• Support onboarding processes for new employees with technology setup.
• Maintain and improve systems, workflows, and automation through collaboration with senior team members.
• Proactively identify areas for improvement in workplace technology and user experience.

Skills

Customer‑centric mindset

Excellent communication

Ownership of tasks

Interest in sports/entertainment

Tools

Intune

ITSM tools

Jira

Microsoft 365

Job description

Two Circles is seeking a Workplace Technology Analyst to join the employee experience team. You will be the first point of contact for global tech support, resolving issues across Windows and macOS, and assisting with onboarding and automation projects.

Join a fast‑paced, global environment and help enhance the tools and services that empower colleagues and teams across the world within the sports and entertainment marketing space.