Global Quality Leader & Strategy Architect

Arc'teryx Equipment; North Vancouver; On-site; CAD 181,000 - 249,000; Full time

Benefits offered by this job

Health & wellbeing

Financial wellbeing

Time & Flexibility

Family support

Growth, community & gear

Job summary

Arc’teryx is seeking a Senior Director, Quality to lead the global Quality function, shaping strategy, operating model, and long-term roadmaps for QA, QC, and Materials Quality from its North Vancouver base.

You’ll set priorities across manufacturing and supply, ensuring product integrity, compliance, and customer trust while partnering with Design, Sourcing, Sustainability, and vendor networks to elevate quality standards.

Qualifications

• Bachelor’s degree or certification in analytical QA systems, technology or engineering.
• 15+ years of leadership in quality management.
• Apparel industry experience is an asset.

Responsibilities

• Building and leading a global organization of quality professionals and leaders, fostering a culture of growth, accountability, innovation, and continuous improvement.
• Defining and leading the long-term Quality strategy and roadmap, including the evolution of global quality systems, governance frameworks, organizational capabilities, and product integrity standards.
• Ensuring your team achieves department operation and quality performance objectives and establishing metrics that support our long-term business goals
• Establishing and monitoring KPIs that measure product integrity, vendor performance, risk management effectiveness, and overall quality excellence
• Leading the Quality team to ensure effective quality structure and processes are in place at the factories to secure brand quality standards through product and standards documentation, capacity building, and risk and incident management
• Developing and overseeing a global supply base quality performance strategy that drives continuous improvement, operational excellence, risk mitigation, and long-term capability building across the supply chain, which includes T1 and T2 qualification standards to support new partner selection
• Collaborating with internal teams, external partners, and governing bodies to facilitate the certification of products and facilities
• Partnering with ESG to propel the sustainability and traceability of our products
• Partnering with Advanced Concepts to ensure product integrity and quality needs are considered and met as new product innovations move into bulk production
• Partnering closely with Raw Materials to establish raw material sourcing, and quality process standards to ensure consumer quality, sustainability and regulatory expectations are met
• Influencing strategic business decisions through expert understanding of product integrity, quality risk, regulatory requirements, and manufacturing capabilities and collaborating cross-functionally as a key member of our product leadership team

Skills

Leadership in quality management

Global quality systems

Strategic planning

Cross-functional collaboration

Regulatory compliance

Education

Bachelor’s Degree or Certification in Analytical QA Systems, Technology or Engineering

Job description

Arc’teryx is seeking a Senior Director, Quality to lead the global Quality function, shaping strategy, operating model, and long-term roadmaps for QA, QC, and Materials Quality from its North Vancouver base.

You’ll set priorities across manufacturing and supply, ensuring product integrity, compliance, and customer trust while partnering with Design, Sourcing, Sustainability, and vendor networks to elevate quality standards.