Global QA Director: Elevate SaaS Quality & Delivery

Assent; Ottawa; On-site; CAD 140,000 - 190,000; Full time

Job summary

Assent seeks a Director of Quality Assurance to lead a global QA organization across its SaaS platform. You will define the quality strategy, drive test automation, and partner with Engineering, Product Management and Security to ensure release readiness and high customer impact reduction.

You will establish standards, govern quality across teams, and advance ADLC adoption while advancing data-driven insights and measures for continuous improvement.

Qualifications

• 10+ years in software quality assurance or quality engineering with leadership experience.
• Experience building or transforming a QA function within a B2B SaaS or similarly complex software environment.
• Proven success developing test-automation strategies and integrating automated quality controls into CI/CD pipelines.
• Strong understanding of modern cloud architectures, APIs, microservices, data integrations and data‑processing workflows.
• Experience establishing risk-based testing strategies across functional and non-functional quality dimensions.
• Demonstrated ability to define meaningful quality measures and translate data into executive‑level insights and action.
• Experience leading globally distributed teams and developing managers, leads and senior technical contributors.
• Strong executive communication and ability to influence Product and Engineering leaders without relying on direct authority.
• Sound judgment in balancing customer impact, quality risk, delivery speed and business priorities.
• Bachelor’s degree in a relevant field or equivalent practical experience.

Responsibilities

• Define and execute the enterprise quality assurance and quality engineering strategy aligned with Technology and Product priorities.
• Lead the global QA organization with capability planning, organizational design, recruitment and succession.
• Drive adoption of test‑driven development and ADLC across Data & Technology teams.
• Establish a consistent quality operating model, standards and governance across product and engineering teams.
• Advance automated testing frameworks, tooling and CI/CD integration.
• Partner with Security, Compliance and other stakeholders to support controls and audits.

Skills

Leadership in QA

QA strategy

Test automation

Cloud architectures

Risk-based testing

Quality metrics

Global teams

Executive communication

Quality and delivery balance

Bachelor's degree

Education

Bachelor’s degree in a relevant field

Tools

CI/CD pipelines

Job description

Assent seeks a Director of Quality Assurance to lead a global QA organization across its SaaS platform. You will define the quality strategy, drive test automation, and partner with Engineering, Product Management and Security to ensure release readiness and high customer impact reduction.

You will establish standards, govern quality across teams, and advance ADLC adoption while advancing data-driven insights and measures for continuous improvement.