Global Programs Information & Student Support Specialist

ubc; Vancouver; On-site; CAD 54,000 - 58,000; Full time

Job summary

The University of British Columbia invites applications for a Student Information and Program Assistant in Go Global: International Learning Programs. You will provide high-level program and administrative support across Go Global activities and advise international students, visiting researchers and exchange participants, handling registrations and documents.

The role works with faculty, staff and partner institutions, requiring strong communication, organization and intercultural sensitivity,

Qualifications

• Minimum education and experience requirements as listed.
• Ability to apply equity, diversity and inclusion principles in service delivery.
• Demonstrated communication and interpersonal skills in a student-service context.

Responsibilities

• Provide frontline advising to international students and exchange participants.
• Process registrations, fees and transcripts; monitor applications and records.
• Support program events, webinars and recruitment activities for Go Global.
• Maintain and update student records and reports for internal stakeholders.
• Collaborate with partner universities and UBC units to resolve issues.

Skills

Equity & inclusion awareness

Strong communication

Adaptability with diverse populations

Education

High School graduation + 1 year post-secondary + 3 years related experience

University degree preferred

Tools

MS Office

Databases

UBC SIS

Canvas

Qualtrics

OAMS

Job description

The University of British Columbia invites applications for a Student Information and Program Assistant in Go Global: International Learning Programs. You will provide high-level program and administrative support across Go Global activities and advise international students, visiting researchers and exchange participants, handling registrations and documents.

The role works with faculty, staff and partner institutions, requiring strong communication, organization and intercultural sensitivity,