Global Payroll Implementation Specialist

Remote; Canada; Remote; USD 40,000 - 92,000; Full time

Job summary

Join Remote as a Global Payroll Implementation Specialist and play a crucial role in helping businesses manage their payroll globally. This position involves implementing payroll solutions for large customers, ensuring compliance, and providing exceptional customer support. With a focus on accuracy and efficiency, you will contribute to a team that values innovation and collaboration in a fully remote environment.

Benefits

Work from anywhere

Flexible paid time off

16 weeks paid parental leave

Mental health support services

Learning budget

Home office budget & IT equipment

Qualifications

• 8+ years of Global Payroll Experience.
• 5+ years of Global Payroll Customer Implementation experience.
• Fluent in English.

Responsibilities

• Implement payroll solutions for new customers.
• Coordinate payroll runs and ensure compliance.
• Analyze customer payroll needs and provide recommendations.

Skills

Global Payroll Experience

Customer Implementation

Data Management

Problem-Solving

Attention to Detail

Customer-Care Orientation

Tools

Google Sheets

Excel

Job description

Global Payroll Implementation Specialist

Global Payroll Implementation Specialist

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here.

All of our positions are fully remote. You do not have to relocate to join us!

The position

This is an exciting time to join Remote and make a personal difference in the global employment space as a Global Payroll Senior Implementation Specialist, joining our Global Payroll team. In your role, you will be implementing multiple new customers onto our Remote Global Payroll solution platform with accuracy and within agreed timescales.

You will be reporting to the Director of Global Payroll Experience.

What this job can offer you

• Serve as a primary point of contact for large customers to set up and provide an accurate and seamless transition of their payroll to Remote products and services.
• Analyze customers’ payroll needs and provide appropriate recommendations.
• Lead and manage the implementation of new customers from the start of the relationship, including:
• Obtaining all required customer and employee’s payroll data information for new customer payroll set-ups per legal entity for large size customers with complex payroll requirements.
• Configuration of Remote Global Payroll system on a customer by customer basis.
• Coordination of parallel payroll runs and reconciliation.
• Proficient in payroll tax reconciliation and adjustments with Year-To-Date historical records.
• Verify payroll and tax set up is compliant with country specific government regulations.
• Coordination and communication of payroll Go-Live.
• Handing over an accurate payroll to our Remote Global Payroll Operations team.
• Effectively communicate with customers, teammates, supervisors and vendors in a timely, clear and professional manner and in alignment with our value of Care.
• Establish and maintain positive customer working relationships, successfully contributing to high customer retention rates.
• Provide support and training to new customers and new team members regarding payroll process and country specific payroll compliance needs.
• Provide customer focused interaction ensuring timely response, accurate information and effective follow-up on all customer and/or internal requests and/or issues.
• Maintain confidentiality of all customer and employee information.
• Mitigate risk through auditing of customer implementations by other team members.
• Identify gaps and implement scalable solutions for maximum growth.
• Help in the creation and maintenance of the process documentation.
  
  

What you bring

• 8+ years of Global Payroll Experience.
• 5+ years of Global Payroll Customer Implementation/On-Boarding experience with a payroll software.
• Excellent & Proficient understanding of end-to-end payroll processes and compliance.
• Work experience in North, Central and South America regional payroll operations and statutory requirements.
• Excellent data management skills with high accuracy and attention to detail.
• Experienced with on-boarding multiple large and complex customers with multiple stakeholders.
• An analytical mindset with excellent problem-solving abilities.
• Resilient and able to adapt to a fast-paced, international work environment with a passion for making an impact.
• Team player with the ability to work independently and take own responsibility.
• Customer-Care oriented mind set.
• Is a productivity geek and will constantly think of ways to improve and speed up their work.
• Proficient in using Google Sheet or Excel.
• Ability to work within a MacBook Pro environment
• You understand the need and idea to work largely asynchronously.
• You write and speak fluent English.
• It's not required to have experience working remotely, but is considered a plus.
• Not required but is considered a plus if you have a working knowledge of Monday.com, Notion, Slack and Salesforce.
• Not required but is considered a plus if you have working knowledge of international payroll software vendors in the North, South or Central Americas (Gusto, APD, Rise, Legadmi, Zentric, TOTVS) .
  
  
  

Practicals

• You'll report to: Director of Global Payroll Experience
• Team: Global Payroll Experience - Global Payroll Implementations
• Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify; South or Central America
• Start date: ASAP
  
  
  

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $40,700 to $91,650 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

Application process

• Interview with recruiter
• Interview with future manager
• Interview with team members (no managers present)
• Bar Raiser Interview
• Prior employment verification check
  
  
  

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• mental health support services
• stock options
• learning budget
• home office budget & IT equipment
• budget for local in-person social events or co-working spaces
  
  
  

How You’ll Plan Your Day (and Life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How To Apply

• Please fill out the form below and upload your CV with a PDF format.
• We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
• If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
  
  
  

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here.

Please note we accept applications on an ongoing basis.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Human Resources Services

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