Global Occupancy Planning Manager

eBay; Toronto; On-site; CAD 96,000 - 128,000; Full time

Job summary

eBay is seeking a leader to manage occupancy planning, space management, and move coordination across a global footprint. You will balance data-driven planning with stakeholder engagement to optimize real estate strategy, align with business needs, and drive efficiency.

You will guide a team, develop data-driven recommendations, and partner with Real Estate, Facilities, Design & Construction, and business units to deliver impactful workspace solutions.

Qualifications

• Bachelor's degree in Facilities Management, Occupancy Planning, Architecture, Interior Development, Business Administration, or related field.
• IFMA (Facility Management Professional) or PMP (Project Management Professional) certifications are helpful.

Responsibilities

• Maintain occupancy, seat assignments, and space utilization data.
• Manage office/workstation inventory, vacancy tracking, and seating allocations.
• Analyze headcount and space data to support planning and projections.
• Develop occupancy scenarios and migration plans to support real estate strategy.
• Lead MAC moves from planning to execution and ensure timelines and budgets.
• Coordinate reporting on occupancy, utilization, and workplace trends.

Skills

Data analytics

Project management

Communication

Leadership

Problem solving

Education

Bachelor's degree or equivalent

IFMA or PMP certifications helpful

Tools

Data management systems

Job description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About The Team And The Role

This role leads a team that develops strategic oversight and manages physical space daily. It ensures an environment encouraging efficiency, collaboration, and a premium employee experience. The Leader will balance data-driven occupancy planning with attentive partner engagement to optimize the global real estate footprint, aligning real estate strategy with business needs.

What You Will Accomplish

At eBay, you will have the outstanding opportunity to build our workspace environment, ensuring it is perfectly aligned with our ambitious goals and world‑class standards. Your strategic mentorship and dedication to employee experience will influence the success of our real estate operations.

Occupancy Planning & Space Management

• Maintain accurate occupancy, seat assignment, and space utilization data using workplace occupancy and space planning systems.
• Manage office and workstation inventory, vacancy tracking, and seating allocations.
• Collect, verify, and analyze headcount and space data, including current capacity and future projections, to support occupancy planning and space optimization.
• Develop occupancy scenarios and migration plans, assessing various options to provide data-driven recommendations that underpin real estate strategy.
• Conduct regular space audits to ensure data accuracy, workplace standards, and equipment allocation.
• Support strategic space planning initiatives tied to organizational growth, consolidations, and workplace renovations.

Move Management & Project Coordination

• Lead the end-to-end execution of all Moves, Adds, and Changes (MAC) activities, from individual seat swaps to large-scale campus moves, and minor reconfigures.
• Develop detailed move plans, sequencing strategies, schedules, and communication plans.
• Anticipate operational risks, dependencies, and downstream impacts, proactively driving resolutions.
• Serve as the primary point of contact for business unit leaders, department heads and space captains regarding their specific space and growth requirements.
• Proactively communicate workplace changes, project timelines, and office updates to the broader employee base in collaboration with Communications team and business leads.
• Track project achievements and collaborator deliverables to ensure initiatives remain on schedule and within budget.

Collaborator Partnership & Customer Experience

• Act as a key liaison between occupancy planning teams, Real Estate, Facilities partners, Design & Construction and business units.
• Find opportunities to automate manual occupancy tracking processes and improve reporting capabilities.
• Develop and refine Standard Operating Procedures (SOPs) for all move and space management and occupancy planning functions.
• Build strong cross-functional relationships that foster collaboration and innovation.
• Coordinate reporting and metrics related to occupancy, utilization, and workplace trends to support portfolio strategy.

What You Will Bring

• Bachelor’s degree or equivalent experience in Facilities Management, Occupancy Planning, Architecture, Interior Development, Business Administration, or a related field (or equivalent combination of education and experience).
• Professional certifications such as IFMA (Facility Management Professional) or PMP (Project Management Professional) are helpful.
• Minimum of 10 years of experience in corporate occupancy planning, workplace operations, or commercial real estate.
• Advanced proficiency in data management and analytics.
• Strong project management skills with the ability to coordinate multiple parallel initiatives and deadlines.
• Ability to navigate ambiguity, think critically, and proactively solve problems in a fast-paced environment.
• Experience in leading and encouraging a high functioning team.
• Strong verbal and written communication abilities with the capability to engage professionally at all levels within the organization.
• Strong customer service approach demonstrating skill in balancing frugality with creativity.
• Experience working cross-functionally with both technical and non-technical teams.

Additional Details

The base pay range for this position is expected in the range below:

• C$96,000 - C$128,200

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

This job posting relates to an existing vacancy within eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [e-mail]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.

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