Global Key Account Leader — Logistics Growth

DSV - Global Transport and Logistics; Milton; On-site; CAD 60,000 - 74,000; Full time

Benefits offered by this job

Benefits

Job summary

DSV – Global Transport and Logistics in Milton, Canada, is seeking a motivated Key Account Manager to manage and grow assigned accounts, promoting DSV Air and Sea solutions and analyzing market trends. You will build multi-level relationships with stakeholders, monitor activities, and lead reviews with key accounts.

The role emphasizes cross-functional collaboration, CRM updates, and adherence to the global sales process while driving profitability and growth for the branch.

Qualifications

• Education in supply chain logistics or international transportation.
• Minimum 3 years of Inside Sales experience.
• Minimum 5 years of international transportation or account management experience.
• CIFFA certificate is an asset.

Responsibilities

• Take overall branch development responsibility for the assigned Key Account(s).
• Promote and sell solutions based on DSV Air and Sea offerings and analyze market trends.
• Increase profitability and share of wallet by cross-selling on all products and services.
• Develop multi-level relationships between Key Account and DSV stakeholders.
• Coordinate and monitor all Key Account activities and prepare strategic proposals with the Manager.
• Maintain updates on key accounts, in CRM tool.
• Lead MBRs/QBRs with key accounts and support other key account managers.
• Ensure adherence to DSV Global Sales Process.

Skills

English skills

Active listening

Customer service

Interpersonal skills

Problem solving

Time management

Teamwork

Organization

Authenticity

Codel of conduct adherence

Education

Supply chain logistics

International transportation

CIFFA certificate

Tools

Microsoft Office

Microsoft Dynamics CRM

CargoWise

Job description

DSV – Global Transport and Logistics in Milton, Canada, is seeking a motivated Key Account Manager to manage and grow assigned accounts, promoting DSV Air and Sea solutions and analyzing market trends. You will build multi-level relationships with stakeholders, monitor activities, and lead reviews with key accounts.

The role emphasizes cross-functional collaboration, CRM updates, and adherence to the global sales process while driving profitability and growth for the branch.