Global Delivery Leader: Offshore & AI-Enabled Ops

BDO; Toronto; On-site; CAD 180,000 - 280,000; Full time

Job summary

BDO Canada is seeking a Global Delivery & Offshore leader to mature and scale its global delivery capability across multiple offshore centres. The role focuses on unified operating models, governance and workforce planning to deliver enterprise-grade services 24x7 and AI-enabled delivery.

You will collaborate with Advisory, Managed Services, Operations, HR, and Finance to build a world-class offshore delivery organization.

Qualifications

• Proven experience building, scaling, or transforming offshore or global delivery organizations within consulting, professional services, IT services, or managed services.
• Experience leading multi-country delivery centres.
• Strong executive communication and stakeholder management skills.

Responsibilities

• Define and execute BDO Canada's global delivery strategy across offshore locations.
• Standardize operating models, governance, KPIs, and capacity planning across delivery centres.
• Partner with service lines to forecast talent needs and offshore capabilities for growth.
• Lead initiatives to improve utilization, profitability, and delivery performance.

Job description

BDO Canada is seeking a Global Delivery & Offshore leader to mature and scale its global delivery capability across multiple offshore centres. The role focuses on unified operating models, governance and workforce planning to deliver enterprise-grade services 24x7 and AI-enabled delivery.

You will collaborate with Advisory, Managed Services, Operations, HR, and Finance to build a world-class offshore delivery organization.