Global Customs and Compliance Manager New

Innio; Welland; Hybrid; CAD 91,000 - 126,000; Full time

Job summary

Join INNIO in Welland, ON, Canada as a Global Customs & Trade Compliance Manager to optimize customs processes and drive supply chain efficiency across our international operations.

You will lead documentation, liaise with government agencies, and ensure compliance with trade regulations while supporting a resilient, global energy solutions business.

Qualifications

• Certification as a Customs Specialist (e.g. CCS or Customs Broker license).
• Experience with trade agreements (USMCA, etc.).
• Knowledge of import/export regulations, procedures and documentation requirements.
• A degree or certification in logistics, supply chain management, international trade, or a related field.
• 5+ years of experience in customs clearance and compliance.
• Strong knowledge of customs regulations and trade compliance procedures.
• Excellent organizational and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office and ERP software (Oracle).
• Ability to explain complex regulations in clear language to customers.

Responsibilities

• Realization of potential savings through optimization of the supply chain and customs burden.
• Preparing and submitting customs declarations and other required documentation.
• Communicating with government agencies to resolve customs-related issues.
• Maintaining accurate records and documentation of all customs transactions.
• Working with internal and external stakeholders to ensure compliance with customs regulations and the commerce control list.
• Classifying and valuing imported goods in accordance with customs regulations and staying up-to-date on changes.

Skills

Customs regulations knowledge

Organizational skills

Interpersonal skills

Communication

Customer-first approach

Education

Degree in logistics / supply chain / international trade

Tools

Microsoft Office

Oracle ERP

Job description

The INNIO Advantage:

INNIO Group is a global distributed energy solutions provider that delivers reliable, flexible, transient, decentralized, modular and efficient power. With a track record of innovation, INNIO designs, manufactures and services high‑performance power systems under its Jenbacher and Waukesha brands. The company delivers power for applications including data centers, microgrids, grid stabilization, industrial energy and gas compression.

INNIO operates a global installed base across approximately 100 countries as of December 31, 2025, supported by a resilient, high‑margin services business that delivers long‑term, recurring revenues across the full equipment lifecycle. As electricity demand accelerates—driven by AI, electrification and grid constraints—INNIO enables scalable, behind‑the‑meter power generation with high efficiency, fast start capability, strong transient performance and fuel flexibility, including hydrogen‑ready solutions. INNIO employs over 5,000 people worldwide and is committed to moving energy forward.

Join INNIO in Welland, ON Canada as a Global Customs & Trade Compliance Manager and play a key role in ensuring global trade compliance, optimizing customs processes, and driving supply chain efficiency across our international operations.

What you’ll do:

• Realization of potential savings through the optimization of the supply chain and the associated customs burden
• Preparing and submitting customs declarations and other required documentation
• Communicating with government agencies to resolve customs-related issues
• Maintaining accurate records and documentation of all customs transactions
• Working with internal and external stakeholders to ensure compliance with customs regulations and the commerce control list
• Classifying and valuing imported goods in accordance with customs regulations and staying up-to-date on changes in customs regulations and procedures

What you’ll have:

• Certification as a Customs Specialist (e.g. Certified Customs Specialist or Customs Broker License)
• Experience with trade agreements (e.g. Free Trade Agreements, USMCA, etc.)
• Knowledge of import/export regulations, procedures and documentation requirements
• A degree or certification in logistics, supply chain management, international trade, or a related field
• 5+ years of experience in customs clearance and compliance
• Strong knowledge of customs regulations and trade compliance procedures
• Excellent organizational and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and ERP software (Oracle)
• Competence to explain complex regulations in simple, clear language while maintaining a customer-first approach.

Additional Details:

• Location: Welland, ON Canada
• Salary Range: $91,440 CAD - $125,730 CAD

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