Global Commercial Systems Analyst & CRM/ERP Lead

Hunter Amenities International Ltd.; Burlington; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Opportunity to work in a fast-growing, dynamic team

Job summary

A leading manufacturer of personal care products in Burlington is seeking a Commercial Business Analyst and Systems Support. This role involves optimizing customer attraction processes, managing commercial systems like CRM and eCommerce, and collaborating with global teams to align sales strategies. The ideal candidate will have a strong background in business analysis and experience with platforms such as HubSpot. Join a dynamic team committed to excellence in service and professional ethics.

Qualifications

• Experience in business systems analysis, preferably in a global sales environment.
• Familiarity with sales, marketing, and commercial systems integration.
• Strong analytical and problem-solving skills.

Responsibilities

• Analyze and optimize customer attraction and lead-to-cash processes across global markets.
• Manage, support and enhance our commercial systems including CRM and eCommerce platforms.
• Collaborate with sales, marketing, and IT teams to align processes globally.

Skills

Proven experience with CRM (HubSpot)

eCommerce, EDI, ERP, and CPQ systems

Strong business analysis and data-driven decision-making skills

Project management and change management expertise

Excellent communication and stakeholder management skills

Education

Bachelor's or Post secondary degree in Information Technology

Computer Science, Business, Marketing, or a related field

Tools

HubSpot CRM

Magento/Shopify

EDI VAN

CPQ systems

Job description

A leading manufacturer of personal care products in Burlington is seeking a Commercial Business Analyst and Systems Support. This role involves optimizing customer attraction processes, managing commercial systems like CRM and eCommerce, and collaborating with global teams to align sales strategies. The ideal candidate will have a strong background in business analysis and experience with platforms such as HubSpot. Join a dynamic team committed to excellence in service and professional ethics.