Ecommerce Business Analyst - Product & Data

The Home Depot; Toronto; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Semi-annual bonuses

Comprehensive paid benefits

15% discount on stock purchases

Job summary

A large home improvement retailer is seeking a Business Analyst in Toronto, responsible for improving website, mobile app, and retail channel processes. Ideal candidates will have 5+ years' experience in product management and strong eCommerce technical knowledge. This role requires collaboration with various teams to identify business needs and support development efforts. Excellent communication and analytical skills are essential. Hybrid work with in-office requirements Mon-Fri.

Qualifications

• 5+ years’ experience as a Business Analyst in product, project, or change management.
• Bilingual in French and English is an asset.
• Strong analytical skills and experience with data analysis tools are beneficial.

Responsibilities

• Define and document customer business functions and processes.
• Consult with teams to identify and document business needs and objectives.
• Act as a liaison between users and technical teams.
• Analyze feasibility and develop requirements for systems.
• Participate in user acceptance testing and training.

Skills

Experience with agile and waterfall methodologies

Proficient technical knowledge of ecommerce technologies

Strong problem-solving and critical-thinking skills

Project and change management

Strong documentation and communication skills

Ability to manage and prioritize multiple tasks

Excellent skills with MS Office and web-based diagramming software

Education

University or college degree in a related area

Tools

Google Analytics

Tableau

Adobe

Job description

A large home improvement retailer is seeking a Business Analyst in Toronto, responsible for improving website, mobile app, and retail channel processes. Ideal candidates will have 5+ years' experience in product management and strong eCommerce technical knowledge. This role requires collaboration with various teams to identify business needs and support development efforts. Excellent communication and analytical skills are essential. Hybrid work with in-office requirements Mon-Fri.