Global Clinical Distribution Lead

Integrated Resources, Inc ( IRI ); Mississauga; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

Client in Mississauga, ON is seeking a Global Clinical Distribution Lead for a 12-month+ contract. Hybrid work model with 3 days onsite, focusing on end-to-end clinical distribution across 24 depots globally. You will drive on-time delivery, manage cross-functional teams, and ensure GMP-compliant processes.

The role requires 2-4 years in clinical trial logistics or related supply chain areas, plus a degree in business/biotech and certifications like APICS/SCOR or Lean/Six Sigma as a plus.

Qualifications

• 2-4 years’ experience in Clinical Trial Management, logistics, or Supply Chain
• Degree in Business, Biotechnology or relevant field
• Operational Excellence/Six Sigma/Lean training a plus

Responsibilities

• Manage On-time Delivery Performance for network shipments to meet study requirements
• Engage on Protocol Execution Teams and distribution-related meetings
• Drive resolution of operational and system issues impacting delivery
• Coordinate network depot supply with Clinical Demand and Supply Leader
• Lead cross-functional distribution projects and process improvements
• Ensure accuracy in CLARA system and perform diagnostics
• Operate in GMP-compliant environment and follow quality procedures
• Handle quality incidents, CAPAs, and change events

Skills

SAP/ERP knowledge

Cross-functional collaboration

Agile

Problem solving

Leadership

Education

BA/BS in Business (Operations Management or Supply Chain)

MBA or MS preferred

APICS/SCOR certification

Tools

APICS/SCOR

Job description

Title: Global Clinical Distribution Lead (GCDL)

Location: Mississauga, ON- Hybrid (3 days onsite)

Duration: 12 months+

Role Summary:

• Client is a global pioneer in pharmaceuticals and diagnostics, focused on advancing science to improve people’s lives. As the world’s largest biotech company and a global leader in in-vitro diagnostics, Client is committed to driving innovation and delivering personalized healthcare. We thrive on a culture of intellectual curiosity and diversity, where every individual is empowered to make a significant impact on patients' lives worldwide. By joining Client, you become part of a community dedicated to excellence, sustainability, and the pursuit of medical breakthroughs that redefine the future of medicine.
• The Global Clinical Supply Chain Organization’s objective is to cost-effectively ensure the right product is in the right place at the right time every time, such that no patient will go without treatment and no clinical trial will be delayed. Our vision is to enable an adaptive Supply Chain delivering innovative and sustainable clinical supply solutions anytime, anywhere, to anyone. As a part of our team, you will directly contribute to the success of Client’s robust and diverse pipeline of biopharmaceuticals, as our team is accountable for the Clinical Supply of more than 100 molecules in 600+ clinical trials across seven disease areas.
• The Global Clinical Distribution Team members have in-depth knowledge and understanding of clinical trial management, supply chain logistics, ERP systems and manage end-to-end distribution activities of a clinical study portfolio of varying complexity. Our team members are globally distributed across Kaiseraugst, Switzerland, South San Francisco, U.S. and Mississauga (Greater Toronto Area), Canada. As a member of the Study Management Chapter, you will manage the end-to-end distribution activities for a portfolio of clinical trials of varying complexity. Your responsibility includes deploying clinical inventory throughout the global distribution network consisting of 24 depots worldwide from the point of technical release through importation and delivery of the clinical drug to depots and clinical sites. The key responsibilities mentioned below highlight some focus areas; the actual role-based working setup may vary.

Job Responsibilities:

• As a Global Clinical Distribution Lead, you will play a variety of roles according to your experience, knowledge, and general business/team requirements, such as:
• Manage the On-time Delivery Performance for network supply shipments in the distribution network to meet study requirements and patient demand
• Effective participation and engagement on Protocol Execution Teams (PETs), Global Supply Execution Teams (gSETs), and ad-hoc distribution-related meetings on behalf of PTDS
• Drive resolution of operational and system matters impacting on-time delivery collaborating with providers internal and external
• Execute and coordinate network depot supply in coordination with the Clinical Demand and Supply Leader and other partners as needed
• Lead and participate in cross-functional and internal distribution-related projects and process improvement initiatives supporting the global distribution and PTDS strategy
• Execute with the highest level of accuracy in the CLARA system and perform 1st and 2nd-level diagnostics
• Operate within a GMP-compliant environment, ensuring adherence to quality procedures in place
• Processing event records such as quality incidents as well as CAPAs and Changes (Planned Events) if applicable
• Mindset and Behaviors
• You are action-oriented and can influence both internal and external stakeholders
• You demonstrate curiosity, active listening, and a willingness to experiment and test new ideas when appropriate, focusing on continuous learning and improvement
• You have a collaborative and agile mindset, actively looking to contribute to cross-functional teams and develop a self-directed team organization
• You solve problems and can manage complex situations autonomously
• You can manage multiple tasks and priorities
• Required Experience and Education
• Strong SAP / ERP systems knowledge and experience
• Experience in cross-functional/cross-cultural and agile organizational models
• 2-4 years’ experience in Clinical Trial Management, logistics, warehouse management, or other Supply Chain disciplines, preferably in the Biotechnology / Pharmaceutical industry
• Degree (BA, BS, MS, MBA) in Business (Operations Management or Supply Chain Management), Biotechnology or relevant field
• APICS and/or SCOR certification a plus
• Operational Excellence/ Six Sigma/ Lean training a plus