Gift Processing Coordinator SJHC Foundation Operations

St. Joseph's Health Centre, Toronto; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

St. Joseph’s Health Centre Foundation is seeking a Gift Processing Coordinator to support gift processing operations and CRA-compliant reporting. You will ensure accurate donor records, process gifts, and generate tax receipts while maintaining confidentiality.

The role emphasizes data integrity and collaboration with Finance and Annual Giving teams. Responsibilities include batch uploads in Raiser's Edge, donor updates, and timely reporting.

Qualifications

• 1–2 years of experience in gift processing, administrative support, or related role, preferably in a nonprofit or healthcare setting.
• Associate degree in Business Administration, or related field (Bachelor’s degree preferred).
• Proficiency in Raiser’s Edge or similar CRM/Database software.

Responsibilities

• Data entry, record keeping, and confidentiality of financial information.
• Print and send thank you letters, tax receipts, and donor communications.
• Cash handling, daily reconciliation, and deposits.
• Document management: file, scan, archive donation documents, track tax receipt replacements.
• Support Finance, Annual Giving, Planned Giving, and Major Gifts as needed.
• Provide general administrative support and assist in special projects and initiatives.

Skills

Data entry

Administrative support

Attention to detail

Organizational skills

Education

Associate degree in Business Administration

Bachelor’s degree preferred

Tools

Raiser’s Edge

Trellis

AKA raisin fundraising tools

Job description

About The Foundation

At the St. Joseph’s Health Centre Foundation we are committed to continuing to transform St. Joe’s as a leading community hospital that delivers the best care experiences to Toronto’s west end. We are guided by our mission to inspire philanthropy from our community and raise the funds needed to support that transformation.

About The Foundation

At the St. Joseph’s Health Centre Foundation we are committed to continuing to transform St. Joe’s as a leading community hospital that delivers the best care experiences to Toronto’s west end. We are guided by our mission to inspire philanthropy from our community and raise the funds needed to support that transformation.

St. Joe’s has provided care for millions of people in Toronto’s west end for more than a century. Today it is one Canada’s busiest community teaching hospitals, looking after a vibrant community of over half a million.

The Foundation has grown in recent years to be a leading community hospital foundation with a strong and engaged board of directors. We are looking for a new team member to help with gift management and donor engagement that helps to deliver the best care possible for our community.

Position Summary

The Gift Processing Team plays a pivotal role in supporting our mission to raise funds for the hospital. We oversee all gift processing operations, including gift entry, tax receipting, record maintenance, and audit preparation. By maintaining accuracy in our practices, we build trust with our donors and stakeholders, ensuring that every contribution is maximized to support our community’s health and well-being.

The Gift Processing Coordinator provides administrative and clerical support, with a particular emphasis on data integrity. The Gift Processing Coordinator ensures accurate records, timely reporting, and compliance with CRA requirements. This role requires strong organizational skills, strong focus on accuracy, and the ability to collaborate effectively with members of the Foundation team, our partners and community.

Responsibilities & Activities

• Data Entry and Record Keeping:
• Utilize Raiser’s Edge, and Outlook to manage gift processing and communication tasks effectively.
• Upload gifts in batches into Raiser’s Edge.
• Verify and update donor information in Raiser’s Edge, ensuring accuracy and completeness of records.
• Ensure confidentiality and security of financial information.
• Donor Communication:
• Print and send thank you letters, credit card update letters, and charitable tax receipts to donors.
• Cash Handling & Reconciliation:
• Conduct daily cash counts, reconcile with Finance, and prepare deposit slips for banking transactions on a daily basis.
• Document Management:
• File, scan, and archive donation and gift documents. Manage issues related to tax receipt replacement.
• Accurately track and log donations received through various channels including mail, phone, walk-ins, online platforms, and email.
• Communication and Coordination:
• Provide support to other departments including Finance, Annual Giving, Planned Giving, and Major Gifts as needed.
• Administrative Support:
• Provide general administrative support to the Gift Processing department.
• Assist in special projects and initiatives.

Knowledge & Skills

• 1-2 years of experience in gift processing, administrative support, or related role, preferably in a nonprofit or healthcare setting
• Associate degree in Business Administration, or related field (Bachelor’s degree preferred)
• Proficiency in Raiser’s Edge or similar CRM/Database software
• Proficiency in Trellis and AKA raisin fundraising tools is an asset
• Strong organizational and time-management skills
• Excellent attention to detail and accuracy

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.