Gestionnaire principal, services de télécommunications et réseaux / Senior Manager,

RTX; Longueuil; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

Alteo is seeking a Data Center Systems Administrator for a permanent role based in Boucherville, QC. The position offers hybrid work: 3 days in-office and 2 days remote. You will maintain high availability, monitor infrastructure, and support clients with hosting services.

You will administer physical and virtual servers, networking, storage, and backups, while documenting solutions and procedures. The ideal candidate has a IT networking degree (AEC/DEC/BAC), 4+ years of relevant experience,

Qualifications

• 4+ years of relevant experience in data center or hosting environments.
• VMware virtualization expertise is required.
• Strong Windows (11 and Server) and Linux environments.
• Solid networking knowledge: TCP, Wi‑Fi, LAN/WAN routing, and BGP.
• Experience with physical servers, SAN equipment, and server room operations.
• Clear documentation skills and ability to produce accurate technical docs.
• Nice to have: Azure and O365 InTune familiarity; relevant certifications (CompTIA, AZ‑104, MD‑102); automation tools (Ansible, Terraform).
• French and English communication skills, both written and spoken.

Responsibilities

• Maintain the highest level of service availability.
• Monitor infrastructure and ensure consistency with hosted systems.
• Diagnose and resolve data center incidents to prevent recurrence.
• Administer physical and virtual machines, networking, and storage.
• Manage changes in production and document outages and interventions.
• Ensure data backups continuity and implement corrective actions as needed.
• Provide Level 2/3 IT support to clients of hosting services.
• Draft technical documentation and communicate it to stakeholders.

Skills

VMware

Windows Server

Linux

Networking basics

Server hardware & SAN

Education

AEC/DEC/BAC in IT or networking

Tools

Azure

O365 InTune

Ansible

Terraform

Job description

Alteo is seeking a Data Center Systems Administrator for a permanent position based in Boucherville. Hybrid work: 3 days in-office; 2 days remote. Maintain the highest level of service availabili

Responsibilities:

• Maintain the highest level of service availability
• Ensure that infrastructure is properly monitored and maintain consistency with other hosted systems
• Diagnose and resolve any data center infrastructure incidents and ensure they do not recur
• Participate in the assessment and analysis of the company’s needs regarding hosted infrastructure
• Administer physical and virtual machines, networking, and storage in the data center
• Manage change requests in production and ensure that records of outages, interventions, and incidents are kept up to date
• Ensure the continuity of data center backups and implement corrective actions as needed
• Ensure data integrity, confidentiality, and security
• Provide Level 2 and 3 IT support to clients regarding our hosting services
• Participate in the analysis and design of innovative technological solutions presented to our clients
• Apply IT procedures and standards and document associated solutions
• Maintain and administer our clients’ systems and application solutions
• Diagnose and resolve operational incidents and ensure they do not recur
• Support the manager in fulfilling the department’s mandates to achieve established business objectives
• Identify relevant IT innovations and bring them to the attention of the Innovation Committee
• Draft technical documentation and ensure that it is communicated, understood, and mastered by the stakeholders involved
• Develop and disseminate operational procedures while documenting existing secure hosting facilities
• Participate in the rotation of the data center incident support team outside of regular business hours

Profile:

• AEC, DEC, or BAC in IT or networking
• 4+ years of relevant experience in the role
• Proficiency in VMware virtualization tools (required)
• Excellent command of Windows environments (11 and Server)
• Good knowledge of Hyper-V or Proxmox
• Good command of Linux environments
• Excellent command of basic and advanced networking concepts (TCP, Wi‑Fi, LAN/WAN routing, BGP)
• Ability to work on physical servers, SAN equipment, and more broadly in a server room
• Ability to produce clear, accurate, and comprehensive documentation
• Knowledge of Azure and O365 InTune environments (a plus)
• Relevant recognized certification related to virtualization, security, or the cloud (e.g., CompTIA, AZ‑104, MD‑102) (a plus)
• Knowledge of infrastructure automation (Ansible, Terraform) (a plus)
• Excellent command of French, both spoken and written
• Good command of English, both spoken and written, to be able to communicate with certain non‑French‑speaking clients (a plus)