Gestionnaire, Exploitation / Manager, Operations

Jones Lang LaSalle Incorporated; Montreal; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated professional to lead building maintenance and project management efforts. In this pivotal role, you will ensure the functionality of HVAC systems, oversee maintenance contracts, and implement preventive measures. Your expertise will help shape a better future for commercial real estate, enhancing both operational efficiency and tenant satisfaction. With a strong focus on technology and innovation, this position offers an exciting opportunity to contribute to a supportive and diverse work environment that values your growth and well-being.

Benefits

Comprehensive benefits plan

Investment in technology

Supportive work environment

Diverse workplace

Qualifications

• 7-10 years of experience in building maintenance and project management.
• Excellent knowledge of regulatory requirements and maintenance operations.

Responsibilities

• Lead coordination of building maintenance contracts and ensure KPIs are met.
• Prepare technical reports and maintain operational equipment history.

Skills

Building maintenance planning

Project management

Interpersonal skills

Troubleshooting skills

Bilingualism

Education

Building environment systems operating certificate

Tools

Central computerized control systems

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

WHAT YOU’LL BE DOING

• Act as lead and coordinator of the building maintenance contract with the subcontractor providing Stationary Engineers and other technical services. The candidate will have to ensure that the contracted KPIs are respected.
• Ensure that heating, ventilation, power, life safety, and mechanical equipment are fully functional and maintained appropriately.
• Ensure that preventive and corrective maintenance programs are implemented effectively and according to the terms of the various contracts.
• Respond to requests from tenants and user groups in a professional and courteous manner.
• Prepare detailed technical reports regarding maintenance and operational issues, including contacting equipment and material suppliers to determine cost, quality, and other important factors.
• Record operational equipment history and data in a control database. Ensure that all mechanical and electrical assembly diagrams are kept up to date to reflect current conditions.
• Assist the property manager in preparing annual expenditure budgets and prepare estimates for capital projects.
• Prepare and maintain a list of capital projects over a 5-year horizon for the property(ies) under its responsibility. Advise other property managers as needed on their capital requirement needs.
• In collaboration with property managers, develop and implement programs to improve the physical operation of properties and the customer experience.
• Inspect, operate, and maintain the physical layout of the premises, the distribution of heating, cooling, and ventilation, while ensuring that heating, ventilation, and building air conditioning (HVAC) systems function adequately in all areas of the complex according to desired objectives and operating parameters, in accordance with the high standards of operation and cleanliness.
• Ensure the maintenance of the IT network components at the property, i.e., the private network (data and telephony) and the technical systems of the conference center (Cameras, microphones, televisions, etc.).
• Must keep track of the various energy certifications, i.e., Boma BESt, LEED, Wiredscore NZC, Energy Star, and any other existing certification. Must ensure to remain on the lookout for new certification programs in development in the industry and propose new environmental initiatives that can make buildings more attractive to owners, stakeholders, and clients.
• Perform all other related duties as may be assigned from time to time by his/her manager.

WHAT WE’RE LOOKING FOR

• 7-10 years’ experience in planning and organization of building maintenance activities and project management.
• Must know the regulatory requirements regarding the operation and maintenance of buildings, i.e., Bill 122 monitoring and maintenance, CSA 282-19, Locked and confined spaces, only to name a few.
• At least 7-10 years of experience in general building repair and maintenance work.
• Holder of a building environment systems operating certificate or a combination of experience and training in office building operations – an asset.
• Excellent knowledge of central computerized control systems and ability to read and understand detailed plans of electrical or mechanical sectors.
• Interpersonal skills and excellent oral and written communication skills.
• Excellent troubleshooting and diagnostic skills.
• Project management, construction supervision. Advanced understanding of administrative issues related to the construction industry.
• Advanced experience with mechanical plant water treatment programs and RBQ regulations associated with these.
• Alert and perceptive, must be able to solve problems and emergencies.
• Very high attention to details related to professional tasks.
• Excellent skills for managing work teams.
• Bilingualism is essential.

WHAT’S IN IT FOR YOU

• Join an industry leader and shape the future of commercial real estate.
• Deep investment in cutting-edge technology to power your work.
• Comprehensive and competitive benefits plan.
• A supportive, caring, and diverse work environment designed for your growth and well-being.

Location: On-site – Montreal, QC