Gestionnaire de production / Production Manager

Procom; Montreal; On-site; CAD 80,000 - 120,000; Full time

Job summary

Procom is seeking a Production Manager for a company in the investment sector in Montreal. The role focuses on responding to issues, managing incidents, and ensuring operational efficiency through strategic partnerships and technical proficiency, including Linux and scripting languages.

Qualifications

• Strategic mindset focused on tooling, automation, and efficiency.
• Ability to troubleshoot and problem-solve with analytical skills.
• Excellent communication skills in English.

Responsibilities

• Monitor and respond to user-reported issues and infrastructure alerts.
• Facilitate root cause investigations and implement corrective measures.
• Partner with development teams for operational excellence.

Skills

Troubleshoot

Problem solving

Analytical skills

Proficiency with Linux

Proficiency with Databases

Strong scripting skills (Perl, Python, UNIX shell)

Network diagnostic skills

Real-time messaging technologies (multicast, TCP / IP, UDP, SNMP)

Excellent spoken and written English communication

Job description

As a part of its agreements with its various clients, Procom is currently seeking a Production Manager for a company in the investment sector. Our client is located in Montréal.

Job details – Production Manager

Key responsibilities for this position include :

• Monitor and respond to user-reported issues as well as infrastructure alerts promptly and professionally; ensure issues are tracked through to resolution;
• Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution;
• Facilitate root cause investigations and manage the implementation of corrective and preventative measures;
• Manage coverage during North America, Asia and Europe market hours, including weekend pre-open ready-for-business checks. Proactively identify and respond promptly to failures;
• Partner with development teams to drive stability, operational excellence, and a culture of efficiency;
• Ensure team knowledge is current and forward-looking;
• Respond to regulatory and compliance issues with urgency;
• Liaise with external technology vendors and exchanges to coordinate changes and resolve connectivity and market data issues;
• Review, execute, and verify production changes in strict accordance with procedures defined in change documents;
• Take an active role in planned technology events, i.e. business continuity tests, ensuring recovery procedures are accurate and complete;
• Leverage tools and resources available within the firm to simplify, automate, or eliminate inefficiencies.

Mandatory Skills – Production Manager

• Strategic mindset with specific focus on tooling, automation, and efficiency;
• Able to troubleshoot, problem solver, analytical;
• Proficiency with Linux;
• Proficiency with Databases;
• Strong scripting skills, like Perl, Python, or UNIX shell;
• Network diagnostic skills and experience with networks and real-time messaging technologies (multicast, TCP / IP, UDP, SNMP);
• Excellent spoken and written English communication skills.