Gérant.e de centre de services - Lebeau

Belron Canada Incorporated; Rouyn-Noranda; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits and pension package

Opportunities for advancement

Reasonable schedules and predictable hours

Job summary

Belron Canada Incorporated is seeking a Service Centre Manager for their Rouyn-Noranda location. In this role, you will oversee day-to-day operations and support your team in delivering exceptional customer service. The ideal candidate will have experience in management and a problem-solving mindset.

Additionally, a passion for team development and the ability to foster genuine customer relationships are essential. The position offers a comprehensive benefits package and opportunities for advancement from day one.

Qualifications

• 3 years of management and/or leadership experience is preferred.
• Sales experience is a bonus.
• Demonstrated interest in team development and a focus on helping others grow.
• Hands-on experience with vehicles is an asset, but not required.

Responsibilities

• Take ownership of your Service Centre and be a role model for your team.
• Build genuine customer relationships and take pride in your store’s performance.
• Ensure all customers are met with the care they deserve.

Skills

Team development

Problem-solving mindset

Customer relationship building

Job description

Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people so they can realize their full potential. We welcome applications from everyone and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.

Overview

As a Service Centre Manager, you will have a hands‑on role in the day‑to‑day operations of your Service Centre. You will help your team succeed by being the person that people count on, holding yourself and others accountable for results, and creating a supportive environment that brings out your best.

Responsibilities

• Take ownership of your Service Centre and be a role model for your team.
• Build genuine customer relationships and take pride in your store’s performance.
• Ensure all customers are met with the care they deserve (approximately 90% of your time will be customer‑facing).
• Add value to customers and identify opportunities to boost revenue.
• Lead a team to achieve results by managing staff time strategically, staying on top of goals and asking for help when needed.

Qualifications

• 3 years of management and/or leadership experience (preferred).
• Sales experience is a bonus.
• Demonstrated interest in team development and a focus on helping others grow.
• Problem‑solving mindset and ability to see opportunities in challenges.
• Hands‑on experience with vehicles is an asset, but not required.

Benefits

• Comprehensive benefits and pension package starting on day one.
• Opportunities for advancement, training and skill development.
• Reasonable schedules and predictable hours.

Equal Employment Opportunity

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward‑facing digital camera calibration. We are committed to fostering a diverse, inclusive and supportive workplace.