Genesis Experience Manager Genesis Ajax Ajax, ON

Drive Auto Group; Ajax; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Genesis Experience Manager to join their dynamic sales team. This role is pivotal in creating unforgettable guest experiences and requires a proactive individual who can anticipate and exceed customer expectations. The successful candidate will possess strong sales skills, particularly in the automotive sector, and will be adept at building lasting relationships with clients. With a supportive work environment and a collaborative team dynamic, this opportunity promises to be rewarding for those passionate about delivering exceptional service and contributing to a thriving organization. If you are ready to take your career to the next level, this is the perfect chance to shine.

Benefits

Competitive Compensation Plans

Collaborative Team Dynamic

Health and Wellness Initiatives

Employee Purchase Plans

Company Discounts

Exciting Company Events

Community Involvement Activities

Qualifications

• At least one year of sales experience, preferably in automotive.
• Must have valid OMVIC license and clean driving record.

Responsibilities

• Build lasting relationships with customers to find the perfect vehicle.
• Guide guests from online engagement to vehicle delivery.
• Ensure a remarkable guest experience with positivity.

Skills

Sales Experience

Customer Relationship Management

Product Knowledge

Digital Sales Processes

Education

Valid Ontario Driver's License

OMVIC License

Job description

We have a vision of providing unforgettable guest experiences, and our guest experience is driven by a dedicated team of employees whose job satisfaction is of equal importance to ours.

We believe every employee plays a pivotal role in our success, and we are dedicated to making each opportunity just as rewarding. At Drive Autogroup, you will experience the innovative, creative, and collaborative approach behind all our brands.

Genesis Ajax, a proud member of Drive Autogroup, is seeking a Genesis Experience Manager to join our Genesis Sales team! This role is critical in ensuring we provide an unforgettable guest experience. The ideal candidate must anticipate and exceed guest expectations while having in-depth knowledge of the product line-up.

Responsibilities

1. Build solid and lasting relationships with customers by assisting them in finding the perfect vehicle to suit their needs.
2. Guide guests through their journey from initial online engagement to the final delivery of their vehicle.
3. Demonstrate thorough knowledge and understanding of digital sales processes and conduct vehicle sales in line with dealership procedures to boost sales volume.
4. Ensure that every guest receives a remarkable guest experience with positivity and professionalism.
5. Develop a comprehensive understanding of our vehicle inventory to provide expert product knowledge.
6. Deliver high-quality, engaging vehicle demonstrations and follow up with guest post-delivery to ensure their satisfaction.
7. Perform other duties and projects as requested by management, contributing to the dealership's overall success.

Qualifications

1. Successful candidates should have at least one year of sales experience, preferably in the automotive industry.
2. Previous luxury Sales experience in Automotive industry or retail space would be considered an asset.
3. Valid Ontario driver's license with a clean driving record.
4. Must have a valid OMVIC license.

What We Offer

1. Competitive compensation plans
2. Collaborative team dynamic and Family-like atmosphere
3. Supportive work environment
4. Health and wellness initiatives
5. Community involvement activities
6. Exciting company events
7. Employee purchase plans and company discounts

Your professional journey is more than a series of job titles and responsibilities, and we encourage your application even if you don't meet all the qualifications. If you want to further your career with a growing organization where you can use your knowledge, skills, and talents, we look forward to hearing from you.

Drive Autogroup is an equal-opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported. We will work with you to meet your needs if you require accommodation or support throughout the recruitment process.