General Office Clerk II, Fetal Assessment Treatment Centre (FATC)

VilrTech; Halifax; Hybrid; CAD 32,000 - 34,000; Full time

Job summary

IWK Health in Halifax is seeking a General Office Clerk to support the Reproductive Ambulatory Care Team. Responsibilities include scheduling ultrasounds and consultations, coordinating appointments, recording patient visits, and handling patient records.

The role requires a high school diploma or secretarial/office administration training, strong keyboarding and data entry skills, and excellent organizational and communication abilities. Experience with Meditech and CWS is preferred.

Qualifications

• Minimum high school diploma or GED required.
• Graduate of a recognized diploma program in secretarial or office administration preferred.
• Accurate keyboarding and data entry skills required.
• Previous Meditech and CWS experience preferred.
• Strong time management, analytical and problem-solving skills required.
• Ability to prioritize workloads and work in fast-paced team environments.
• Excellent organizational, written and verbal communication skills.
• Self-motivated with minimal supervision.
• Attention to detail and confidentiality required.
• Experience with office equipment preferred.

Responsibilities

• Schedule ultrasounds and consultations.
• Coordinate appointments for patients.
• Record patient visits and maintain records.
• Retrieve, label and file patient records.
• Respond to telephone inquiries.
• Enter orders for laboratory samples.
• Perform other administrative tasks as needed.

Skills

Keyboarding

Time management

Organization

Communication

Team player

Discretion

Education

High school diploma/GED

Secretarial/office administration diploma

Tools

Meditech

CWS (Community Wide Scheduling)

Job description

Job description

Company: IWK Health
Department/Program: Fetal Assessment Treatment Center, Women and Newborn Health
Location: Halifax
Type of employment: Permanent Hourly FT (100% FTE) x 1 position(s)
Start date: as soon as possible
Union status: NSGEU Off&Cler, bargaining unit for administrative professionals
Remuneration: $22.894 – $24.8939/hour
Closing date: October 21, 2024 (applications accepted until 11:59 p.m. Atlantic Time)

IWK Health is a respected academic health sciences center located in Halifax, Nova Scotia, providing tertiary and primary care to two million children, youth, adults and families each year in the region. the Atlantic. We have a team of approximately 4,000 employees, doctors, volunteers and learners in locations across . People build careers at IWK Health with a focus on training and mentorship opportunities.

We recognize everyone’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work with our goals, and benefit from access to enhanced wellness and programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.Promoting an anti-racist environment and speaking out against discrimination in our work and caregiving is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working at Mi’kma’ki and providing care to the people of Atlantic Canada is a privilege shared with the original inhabitants who lived here for many thousands of years before colonization.

There are 13 First Nations communities in Nova Scotia and over 50 historic African Nova Scotian communities which also have a long, deep and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country.

We are active in our work to eliminate discrimination, but we still have work to do to build that trust, recognize our biases, and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we provide. We invite all interested individuals who identify as Indigenous, Black/African Nova Scotian, People of Colour, Immigrants/Newcomers, People with Disabilities, 2SLGBTQIA+ to apply to support our goal of having our workforce representative of the patients, families and communities we care for at all levels of employment.

The opportunity

Reporting to the Manager of the Reproductive Ambulatory Care Team and under the supervision of the Clinical Manager, the General Office Clerk works independently and is responsible for tasks associated with the reservation and registration process. Responsibilities may include, but are not limited to: scheduling ultrasounds and consultations; coordination of appointments; recording of patient visits; retrieval, labeling and filing of patient records; respond to telephone inquiries; Entering orders for laboratory samples; and other administrative tasks as needed.

Working hours

Monday to Friday; 7.0 hours per shift

Your qualifications

• Minimum high school diploma or GED required.
• Graduate of a recognized diploma program in secretarial or office administration, preferred
• Demonstrated accurate keyboarding and data entry skills required.
• Previous experience with Meditech and Community Wide Scheduling (CWS) preferred.
• Demonstrated strong time management, analytical and problem-solving skills required
• Demonstrated ability to prioritize required workloads.
• Ability to work in a fast-paced team environment while meeting strict deadlines
• Demonstrated excellent organizational skills, strong communication (verbal and written) and interpersonal skills required.
• Demonstrated initiative; Self-motivated and able to work with minimal supervision/direction required.
• High regard demonstrated for the quality, precision and attention to detail required.
• Demonstrated flexibility to meet the demands of the required workload.
• Excellent judgment and discretion in handling confidential and/or sensitive information required.
• Demonstrated experience with office equipment (e.g. fax machine, photocopier) preferred.
• Proficiency in other languages considered an asset.

This is a position in the administrative professionals bargaining unit. Preference is given to employees of the bargaining unit for unionized positions. Successful applicants who change union, bargaining unit or employment status are advised to seek clarification regarding their seniority, benefits and vacation entitlement and/or use, prior to accepting the position .An offer of employment is conditional on the completion and satisfactory results of all applicable background checks and confirmation of qualifications.If you are an IWK Health employee, please apply through the to ensure you are identified as an internal candidate.