General Merchandise Department Manager - Lead, Grow & Optimize Sales

London Drugs INTERNAL; Grande Prairie; On-site; CAD 50,000 - 70,000; Full time

Job summary

London Drugs is seeking a Department Manager, General Merchandise (DMGM) to oversee Sales Supervisors, stocking staff and floor merchandising. You will drive sales by using financial information and maintain standards.

In the absence of store leadership you assume full store operation responsibility. The role requires prior Sales Supervisor experience, proven leadership, and the ability to train and motivate staff while maintaining high standards and strong customer service.

Qualifications

• Minimum 1+ years as Sales Supervisor with related responsibilities.
• Current performance review indicating readiness for promotion.
• Completion of mandatory management training courses for current position.
• Excellent interpersonal and communication skills.
• Ability to demand high standards and instill urgency.
• Strong planning, organizational and leadership abilities.
• Good knowledge of company policies, procedures and standards.
• Ability to train, coach and develop employees for advancement.
• Sound supervisory and delegation skills.
• Effective communication with customers, vendors, employees and management.

Responsibilities

• Supervise Sales Supervisors, Stocking Team Leaders, aisle staff and stocking team.
• Ensure general floor merchandising standards are met and manage floor using financial information.
• Act in absence of Assistant Store Manager and Store Manager for store operation.
• Oversee day-to-day store operations and drive sales opportunities.

Skills

Sales supervision

Leadership

Planning

Organizational skills

Communication

Training and development

Delegation

Customer/vendor communication

Job description

London Drugs is seeking a Department Manager, General Merchandise (DMGM) to oversee Sales Supervisors, stocking staff and floor merchandising. You will drive sales by using financial information and maintain standards.

In the absence of store leadership you assume full store operation responsibility. The role requires prior Sales Supervisor experience, proven leadership, and the ability to train and motivate staff while maintaining high standards and strong customer service.