General Merchandise Associate — Customer Experience & Growth

Walmart; Carleton Place; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada is seeking a General Merchandise Associate to deliver outstanding customer service and keep the sales floor organized and ready for customers in Carleton Place, ON. You will support stocking and sales activities across general merchandise areas while upholding Walmart's standards and values.

The role involves communicating with team members to ensure floor coverage, assisting customers with product selection, and maintaining a safe, clean store environment.

Responsibilities

• Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving or referring customer concerns as needed.
• Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are met.
• Zones assigned areas to maintain a clean and organized sales floor. Moves feature merchandise to its modular location and processes recovery merchandise from the Customer Service desk and other areas of the store.
• Stocks merchandise and picks, completes downstocking as required, applies product protection when needed, and sets and completes modulars, including flex modulars and new shelf caps.
• Maintains a safe, clean, and hazard‑free work environment by following Company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure.
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs.

Job description

Walmart Canada is seeking a General Merchandise Associate to deliver outstanding customer service and keep the sales floor organized and ready for customers in Carleton Place, ON. You will support stocking and sales activities across general merchandise areas while upholding Walmart's standards and values.

The role involves communicating with team members to ensure floor coverage, assisting customers with product selection, and maintaining a safe, clean store environment.