Retail Merchandise & Customer Experience Specialist

Wal-Mart Canada Corp; Cambridge; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada in Cambridge, ON is seeking a General Merchandise Associate to deliver excellent customer service, keep the sales floor organized and ready for customers, and support stocking and merchandising across the general merchandise area.

Be flexible to work various shifts including evenings, weekends and holidays. You will thrive in a fast-paced environment, help customers find products, and contribute to a safe, clean store that upholds Walmart’s standards.

Qualifications

• Age – 16 or older

Responsibilities

• Deliver an Excellent Customer Experience: Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving or referring customer concerns as needed.
• Sales Floor Coverage and Team Support: Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are met.
• Merchandising, Zoning, and Recovery: Zones assigned areas to maintain a clean and organized sales floor. Moves feature merchandise to its modular location and processes recovery merchandise from the Customer Service desk and other areas of the store.
• Stocking and Modular Execution: Stocks merchandise and picks, completes downstocking as required, applies product protection when needed, and sets and completes modulars, including flex modulars and new shelf caps.
• Safety, Cleanliness, and Compliance: Maintains a safe, clean, and hazard‑free work environment by following Company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure.

Job description

Walmart Canada in Cambridge, ON is seeking a General Merchandise Associate to deliver excellent customer service, keep the sales floor organized and ready for customers, and support stocking and merchandising across the general merchandise area.

Be flexible to work various shifts including evenings, weekends and holidays. You will thrive in a fast-paced environment, help customers find products, and contribute to a safe, clean store that upholds Walmart’s standards.