General Merchandise Associate

Walmar; Kitchener; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada is seeking a General Merchandise Associate to deliver outstanding customer service, maintain an organized, customer-ready sales floor, and support stocking and sales activities across the general merchandise area. You will greet customers, assist with product selection, promote services, locate merchandise, and resolve concerns.

You’ll also cover assigned floor areas, support front-end coverage, and participate in merchandising, zoning, and downstocking to keep shelves fresh.

Qualifications

• Age - 16 or older

Responsibilities

• Delivers friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, and resolving or referring customer concerns.
• Covers assigned areas of the sales floor and assists with Front End coverage when required.
• Zones assigned areas to maintain a clean and organized sales floor.
• Stocks merchandise and completes downstocking as required and sets modulars.
• Maintains a safe, clean, and hazard-free work environment by following store policies and safety procedures.
• Be open to working a variety of shifts, including evenings, weekends, and holidays.

Job description

Position Summary

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast-paced retail environment. In this role, you deliver excellent customer service by living Walmart's values, maintaining a well-organized and customer-ready sales floor, and supporting stocking and sales activities across the general merchandise area. This position is ideal for individuals looking for an engaging role in customer service or retail while making a positive impact on the customer shopping experience.

What you'll do

Deliver an Excellent Customer Experience

Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving or referring customer concerns as needed.

Sales Floor Coverage and Team Support

Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are met.

Merchandising, Zoning, and Recovery

Zones assigned areas to maintain a clean and organized sales floor. Moves feature merchandise to its modular location and processes recovery merchandise from the Customer Service desk and other areas of the store.

Stocking and Modular Execution

Stocks merchandise and picks, completes downstocking as required, applies product protection when needed, and sets and completes modulars, including flex modulars and new shelf caps.

Safety, Cleanliness, and Compliance

Maintains a safe, clean, and hazard-free work environment by following Company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure.

Flexibility (Availability/Work Schedule)

• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a fast-paced environment

• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, fast-paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

Minimum Rate of Pay

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste débute à 17.75.

Minimum Qualifications

• Age - 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Other Information

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location... 1400 Ottawa St S, Kitchener, ON N2E 4E2, Canada

Important Note

To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

About Walmart

Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.