General Merchandise Associate

Walmart Canada Corp; Kitchener; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada Corp. is seeking a General Merchandise Associate to deliver exceptional customer service on a fast-paced sales floor. You will assist customers with product selection, support stocking and merchandising, and help maintain a clean, organized store environment.

The role requires adaptability for a variety of shifts, including evenings and weekends, and a commitment to safety and store standards. Compensation starts at the minimum wage with growth opportunities.

Responsibilities

• Deliver an excellent customer experience by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, and resolving concerns.
• Cover assigned areas of the sales floor and assist with Front End coverage when required; communicate with teammates to ensure floor coverage.
• Zone assigned areas to keep a clean, organized sales floor and relocate feature merchandise as needed.
• Stock merchandise and picks, complete downstocking, apply product protection, and set modulars including new shelf caps.
• Maintain a safe, clean work environment by following policies, completing safety checks, and ensuring displays/fixtures are secure.
• Be available for evenings, weekends, and holidays to meet business needs.

Skills

Customer service

Teamwork

Stock replenishment

Merchandising

Job description

Position Summary

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting stocking and sales activities across the general merchandise area. This position is ideal for individuals looking for an engaging role in customer service or retail while making a positive impact on the customer shopping experience.

What you'll do

WHAT YOU'LL DO
Deliver an Excellent Customer Experience
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving or referring customer concerns as needed.
Sales Floor Coverage and Team Support
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are met.
Merchandising, Zoning, and Recovery
Zones assigned areas to maintain a clean and organized sales floor. Moves feature merchandise to its modular location and processes recovery merchandise from the Customer Service desk and other areas of the store.
Stocking and Modular Execution
Stocks merchandise and picks, completes downstocking as required, applies product protection when needed, and sets and completes modulars, including flex modulars and new shelf caps.
Safety, Cleanliness, and Compliance
Maintains a safe, clean, and hazard‑free work environment by following Company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure.
Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.
POTENTIAL CHALLENGES IN THIS ROLE
High Task Volume in a Fast-Paced Environment

• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE
Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.
Appreciation for Your Efforts
Your contributions are recognized and valued.
Career Growth Opportunities
Build your skills and advance your career with us.
Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste débute à 17.75.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

1400 Ottawa St S, Kitchener, ON N2E 4E2, Canada

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