General Manager - Galaxy Moose Jaw

Galaxy Entertainment Inc.; Moose Jaw; On-site; CAD 60,000 - 90,000; Full time

Job summary

Cineplex Moose Jaw seeks a General Manager to lead operations and ensure exceptional guest experiences in a fast-paced, social entertainment environment.

You will recruit, coach and supervise venue management, manage budgets and productivity, and uphold safety, quality and service standards while fueling a positive team culture.

Qualifications

• Minimum 4 years’ experience as a manager in restaurant/service industry.
• Strong communication and leadership skills to lead a theatre team.
• Ability to prioritize, supervise staff, and meet financial targets.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Plan, evaluate and monitor operations, merchandise, and financial areas to maximize sales and profitability.
• Interview, recruit, train and coach venue management; plan for succession.
• Conduct regular management meetings to provide feedback and set goals.
• Manage budgets and ensure safety, quality, and service standards.
• Share best practices across departments to improve guest satisfaction.

Skills

Staff supervision

Leadership

Communication

Problem solving

Job description

City: Moose Jaw

What you will do:

Our General Managers (GM) are an integral part of the team who provide an exceptional experience to each and every guest. The General Manager executes all company programs, supports the operation of the business, maintains revenue and payroll budgets, and meets budgeted productivity while keeping quality and service consistently high. It is important for the General Manager to have both a vision and the ability to maintain a culture of hospitality and positive morale, and a focus on building their team complement through regular coaching and feedback. If you thrive in an energetic, fast-paced and social atmosphere, this may be the opportunity for you!

In this role, your responsibilities include (but are not limited to):

• Plan, evaluate and monitor operations, merchandise, and financial areas within multiple departments to maximize sales and profitability through the efficient execution of Company programs and the maintenance of Company standards.
• Interview, recruit, train and coach venue management, and proactively plan for succession.
• Conduct regular meetings with Department Managers to provide feedback, set goals and evaluate performance.
• Understand and implement appropriate disciplinary action for performance and behavioral management.
• Manage sales, staffing and operational budgets and plans to ensure profitability.
• Share Best Practices across departments to increase performance levels and guest satisfaction.
• Manage the inventory and shrinkage of all departments.
• Investigate and action the causes of staff concerns.
• Maintain a working knowledge of all statutory regulations affecting restaurant health and safety, and ensure that any safety hazards are identified and rectified.
• Achieve operational objectives of all Cineplex areas by preparing and completing action plans, implementing productivity and quality measures, and standards of service.

Qualifications

This role may be a perfect fit for you if:

• You have a minimum of 4 years’ experience as a manager in the restaurant or service industry with proven experience in staff supervision and field operations.
• You demonstrate strong communication (oral & written), organization, management and leadership skills to lead a theatre team in a positive environment.
• You have excellent problem solving and troubleshooting skills.
• You have the ability to prioritize and manage multiple activities, attend to employees development while continuing to meet financial targets and reporting responsibilities.
• You have a flexible schedule that includes evenings, weekends and holidays.

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [e-mail].

While we appreciate all interest, only those candidates selected for an interview will be contacted. We are driven by a united passion for delivering exceptional experiences. Become part of our award-winning culture! Our next evolution starts with you. A social playground for the young at heart, we offer shareable entertainment for the senses, with premium food & drink, games and live shows. Visit The Rec Room Website A place for teens to play without limits, offering a games floor, full menu, birthday parties, plus ropes courses, VR and bowling at select locations. Visit Playdium website An integrated network providing impactful media solutions, helping brands make meaningful connections with consumers. Visit Cineplex Media Website An enhanced lifestyle rewards program that gives members something new to look forward to, with more ways to earn and redeem. Visit Scene+ Website