Food Service Manager (CSNM Required)

Compass Group Canada; British Columbia; On-site; CAD 70,000 - 95,000; Full time

Job summary

Compass Group Canada is seeking a Food Service Manager to lead healthcare dining operations, set departmental goals, and ensure top-quality service while maintaining compliance with industry and contract standards.

You will manage budgets, inventory, and procurement, supervise staff, leverage dietary software and MS Office, and stay current with patient meal trends. Strong leadership, communication, and collaboration across departments are essential.

Qualifications

• At least three years of leadership experience in healthcare food services.
• Current CSNM certification active status.
• Degree or diploma in Food and Nutrition Management, Business Administration, or Hotel and Restaurant Management.
• Proficiency in dietary software and MS Office.
• Proven excellence in fiscal management of departmental budgets, contracts and project costs.
• Demonstrated ability to think strategically and achieve collaborative results across departments.
• Knowledge of the latest trends in patient food services.
• Ability to lead, motivate, and develop staff during change.
• Excellent verbal and written communication skills.
• Excellent organizational and people skills.

Responsibilities

• Establish departmental goals aligned with organizational philosophy.
• Develops service operating and capital budgets, and uses data to manage area.
• Direct department activities and maintain high quality service standards.
• Maintain compliance with industry, company, and legislative standards.
• Oversee planning, inventory management, procurement budgeting, costing, and financial reporting.
• Ensure food safety is a priority in all activities.
• Meet nutritional standards for patient meals as per contract and health authority standards.
• Coordinate service with other departments and attend interdepartmental meetings.
• Evaluate performance of direct subordinates and document progress.

Skills

Leadership

Communication

Strategic thinking

People management

Budget management

Education

Food and Nutrition Management degree (or diploma)

Business Administration degree

Hotel and Restaurant Management degree

Tools

Dietary software

MS Office

Job description

Now, If You Were To Come On Board As a Food Service Manager We’d Ask You To Do The Following For Us

• Determines departmental goals and objectives in keeping with organizational and departmental philosophy.
• Develops service operating, and capital budgets. Utilizes data to manage area of responsibility.
• Direct department activities and maintain highest quality service standards.
• Maintain compliance with industry, company, and legislative standards.
• Supervise all phases of operational planning and expenditures, inventory management, procurement budgeting, costing, and financial reporting.
• Ensures that food safety is treated as a priority in all department activities.
• Ensures diets in acute care meet the nutritional standards as set out in the contract and adhering to any provincial or health authority standards, as applicable.
• Establishes effective relationships and coordinates service with those of other departments.
• Attends interdepartmental meetings.
• Evaluates performance of direct subordinates, documenting concerns and progress.

Role

Think you have what it takes to be our Food Service Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful:

• At least three (3) years of leadership experience in healthcare food services in a labour environment.
• Current active status as Canadian Society of Nutrition Management (CSNM).
• Degree or diploma in: Food and Nutrition Management, Business Administration, or Hotel and Restaurant Management.
• Proficiency in dietary software and MS Office (Word, Excel, PowerPoint, Outlook).
• Proven excellence in fiscal management of departmental budgets, contracts and project costs.
• Demonstrated ability to think strategically / conceptually and evidence of achieving collaborative results across various departments and disciplines.
• Current with the latest innovative trends in patient food services.
• Demonstrated ability to lead, motivate, and develop direct reports and frontline staff during times of change and shifting priorities.
• Excellent verbal and written communication skills.
• Excellent organizational and people skills

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [e-mail] for further information.