Assistant General Manager - East of Canada -Energy and Resources Division (70309725)

Sodexo; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

Sodexo is seeking an Assistant General Manager to oversee operations in their Energy & Resources Division. The role involves maintaining client relationships, managing budgets, and ensuring high service standards. Ideal candidates will have hospitality experience, strong financial skills, and a commitment to service excellence.

Benefits

Flexible work environment

Competitive compensation and excellent employee benefits

Training and development programs

Numerous opportunities for growth

Commitment to corporate responsibility and sustainability

Qualifications

• 3-4 years of Assistant General Manager or Hospitality experience.
• Experience or accreditation in food service or janitorial services.
• Knowledge of health and safety regulations and quality control.

Responsibilities

• Maintain interface with customers, ensuring contract compliance and performance standards.
• Oversee facilities and project management services as per client requests.
• Develop and adhere to operating budgets and conduct financial analysis.

Skills

Financial acumen

Contract management

Customer service

Bilingual in English and French

Education

Post-secondary education in Business or Hospitality

Tools

Camp Management systems (e.g., Orissa)

Job description

Company Description

Grow your career with a company that shares your passion! Our Energy & Resources Division has an exciting new opportunity to join the Sodexo team as our next Assistant General Manager. This role requires working in a rotation.

Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 67 countries, we serve over 100 million consumers daily through our unique services. We are committed to the highest standards of Employment Equity and Diversity. Through our partnership with the Stop Hunger Foundation, we are dedicated to fighting hunger worldwide. Start your journey with Sodexo as we continue to grow across Canada!

Job Description

How You’ll Make an Impact:

1. Maintain interface with customers and clients, ensuring total contract compliance with all criteria and meeting all performance specifications including service delivery, budget adherence, cost savings, energy savings, and customer service standards.
2. Oversee all facilities, property, and project management services as required by the contract and at the request of our clients.
3. Coordinate and promote proactive performance reviews between customers/clients and Sodexo to ensure seamless service delivery and account success.
4. Develop and adhere to operating budgets for your unit.
5. Provide ongoing financial and operational analysis of unit performance.
6. Maintain all key performance indicators, including high customer satisfaction, account retention, employee development and retention, achievement of financial goals, and growth opportunities.
7. Investigate and develop options for expanding existing services or offering additional services to clients.

Qualifications

What You’ll Need to Succeed:

1. 3-4 years of Assistant General Manager or Hospitality experience.
2. Post-secondary education in Business or Hospitality is an asset; relevant work experience is also highly valued.
3. Experience or accreditation in food service, janitorial services, or related areas.
4. Experience with Camp Management systems such as Orissa.
5. Knowledge of health and safety regulations, quality control, custodial services, groundskeeping, and office services.
6. Experience managing third-party contracts and driving continuous improvement.
7. Strong financial acumen and contract management skills.
8. Bilingual in English and French is an asset.

Additional Information

What Sodexo Can Offer You:

• Flexible work environment
• Competitive compensation and excellent employee benefits
• Training and development programs
• Numerous opportunities for growth
• Commitment to corporate responsibility and sustainability
• And much more!

Sodexo is committed to Employment Equity and Diversity. We do not discriminate based on national origin, race, religion, ethnicity, age, disability, gender, sexual orientation, or veteran status. We welcome and encourage applications from people with disabilities, and accommodations are available upon request during the hiring process.

Thank you for your interest in Sodexo.

Only candidates under consideration will be contacted.

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