General Manager - Boutique Hotel

JRoss Hospitality Recruiters; Vancouver; On-site; CAD 100,000 - 120,000; Full time

Job summary

A heritage boutique hotel in downtown Vancouver is seeking a passionate General Manager to lead daily operations and enhance the guest experience. This role requires a hands-on leader with experience in boutique hotel management and a commitment to maintaining high quality standards. The compensation range is CA$100,000 to CA$120,000 annually based on experience, with additional annual bonus potential and benefits.

Benefits

Annual bonus potential

Benefits package

Opportunity to lead a historic property

Qualifications

• Previous experience as General Manager or Assistant General Manager in boutique hotels.
• Strong financial acumen with a focus on revenue management.
• Hands-on leadership style and ability to build service-oriented teams.

Responsibilities

• Lead daily operations with a guest-first mindset.
• Oversee financial performance, budgeting, and cost control.
• Enhance the hotel's unique character and maintain quality standards.

Skills

Leadership

Financial Management

Guest Service Orientation

Team Building

Tools

Property Management Systems (PMS)

Revenue Management Tools

Job description

Description

A beautifully restored, heritage boutique hotel in downtown Vancouver is seeking a General Manager to lead their team with passion, creativity, and a hands-on spirit. Built in the late 19th century and lovingly preserved, this property offers guests a rare mix of character, comfort, and connection — and it needs a leader who feels the same. This isn’t a place frozen in time. Ownership is committed to ongoing reinvestment, thoughtful renovations, and design enhancements that elevate the guest experience while preserving the hotel's authentic soul. As General Manager, you’ll have the opportunity to help steward that vision — blending tradition with fresh, creative energy.

Compensation

Base pay range: CA$100,000.00 / yr - CA$120,000.00 / yr. This range is provided by JRoss Hospitality Recruiters. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Responsibilities

• Lead daily operations with a guest-first mindset and a deep commitment to personalized service.
• Build a strong, empowered team that delivers genuine hospitality and memorable experiences.
• Oversee financial performance, budgeting, and cost control to ensure sustainable success.
• Preserve and enhance the unique character of the hotel, maintaining high standards of quality, design, and care.
• Collaborate with ownership on renovation projects and property enhancements, ensuring updates remain true to the hotel’s identity.
• Cultivate strong community ties and uphold the hotel’s reputation as a local treasure.
• Respond thoughtfully to guest feedback, ensuring every visitor feels heard and valued.

Requirements

• Previous experience leading boutique or independent hotel operations, preferably as a General Manager or Assistant General Manager.
• Strong financial and revenue management acumen, with a track record of driving occupancy and optimizing rate strategies.
• Hands-on leadership style with a natural ability to build strong, service-oriented teams.
• An authentic love for heritage properties, storytelling, thoughtful design, and building meaningful guest connections.
• A willingness to jump in where needed — from the front desk to a room walkthrough — with warmth and energy.
• Experience with property management systems (PMS) and revenue management tools.
• Knowledge of Vancouver’s hospitality market is a plus.

Corporate Culture & Benefits

• Salary between $100,000–$120,000, based on experience
• Annual bonus potential tied to property performance
• Benefits package
• A chance to lead an iconic, ever-evolving property where no two days — or guest stories — are the same

Application

If you believe hospitality is about creating timeless moments and lasting memories — and you’re excited to help shape the future of a landmark hotel — we’d love to meet you. Contact Marc Roberts at 604.268.6202 x6 or submit your resume in confidence below.

Location: Burnaby/Surrey/Richmond, British Columbia, Canada