General Manager - Boutique Hotel

JRoss Hospitality Recruiters; Vancouver; On-site; CAD 100,000 - 120,000; Full time

Job summary

A heritage boutique hotel in downtown Vancouver seeks a passionate General Manager to lead its team. The ideal candidate will have experience in hotel operations, a love for heritage properties, and a hands-on leadership style. This role offers the opportunity to enhance the guest experience while maintaining the hotel's unique character.

Benefits

Annual bonus potential tied to property performance

Benefits package

Opportunity to lead an iconic property

Qualifications

• Experience leading boutique or independent hotel operations, preferably as General Manager or Assistant General Manager.
• Strong financial acumen with a track record of driving occupancy.
• Hands-on leadership style with a focus on service.

Responsibilities

• Lead daily operations with a guest-first mindset.
• Oversee financial performance and budgeting.
• Collaborate on renovation projects and property enhancements.

Skills

Leadership

Financial Management

Guest Relations

Team Building

Hospitality Industry Knowledge

Tools

Property Management Systems (PMS)

Revenue Management Tools

Job description

Step into a leadership role where history, hospitality, and heart come together - and where design and detail continue to evolve.

A beautifully restored, heritage boutique hotel in downtown Vancouver is seeking a General Manager to lead their team with passion, creativity, and a hands-on spirit. Built in the late 19th century and lovingly preserved, this property offers guests a rare mix of character, comfort, and connection - and it needs a leader who feels the same. This isn't a place frozen in time. Ownership is committed to ongoing reinvestment, thoughtful renovations, and design enhancements that elevate the guest experience while preserving the hotel's authentic soul. As General Manager, you'll have the opportunity to help steward that vision - blending tradition with fresh, creative energy.

Description

• Lead daily operations with a guest-first mindset and a deep commitment to personalized service.
• Build a strong, empowered team that delivers genuine hospitality and memorable experiences.
• Oversee financial performance, budgeting, and cost control to ensure sustainable success.
• Preserve and enhance the unique character of the hotel, maintaining high standards of quality, design, and care.
• Collaborate with ownership on renovation projects and property enhancements, ensuring updates remain true to the hotel's identity.
• Cultivate strong community ties and uphold the hotel's reputation as a local treasure.
• Respond thoughtfully to guest feedback, ensuring every visitor feels heard and valued.

Requirements

• Previous experience leading boutique or independent hotel operations, preferably as a General Manager or Assistant General Manager.
• Strong financial and revenue management acumen, with a track record of driving occupancy and optimizing rate strategies.
• Hands-on leadership style with a natural ability to build strong, service-oriented teams.
• An authentic love for heritage properties, storytelling, thoughtful design, and building meaningful guest connections.
• A willingness to jump in where needed - from the front desk to a room walkthrough - with warmth and energy.
• Experience with property management systems (PMS) and revenue management tools.
• Knowledge of Vancouver's hospitality market is a plus.

Corporate Culture

• Salary between $100,000-$120,000, based on experience
• Annual bonus potential tied to property performance
• Benefits package
• A chance to lead an iconic, ever-evolving property where no two days - or guest stories - are the same

If you believe hospitality is about creating timeless moments and lasting memories - and you're excited to help shape the future of a landmark hotel - we'd love to meet you.

Contact Marc Roberts at x6 or submit your resume in confidence below.

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