General Manager

Compass Group North America; Toronto; On-site; CAD 60,000 - 90,000; Full time

Job summary

A leading foodservice company in Canada is seeking a General Manager to oversee operations, ensuring client satisfaction and operational excellence. You will be responsible for budgeting, managing staff, and developing catering solutions. Ideal candidates will possess significant foodservice management experience and strong financial acumen.

Qualifications

• 5 years of foodservice or management experience required.
• Multi-unit management experience is essential.
• Willingness to complete health and safety training within 90 days.

Responsibilities

• Manage client relations and ensure customer satisfaction.
• Budgeting, financial management, and marketing program implementation.
• Oversee staff and menu planning while ensuring compliance with quality assurance standards.

Skills

Client relationship management

Financial management

Labor relations

Menu planning

Catering experience

Organizational skills

Communication skills

Education

Post-secondary education

Advanced Food Service Training (AFST)

Health and Safety Certification

Tools

MS Word

Excel

POS System

Job description

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Imagine creating a place where tomorrow’s leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that’s why this is so much more than a job.

Why work with Chartwells? We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today’s students. Join our commitment to providing responsible, healthy-eating solutions.

Click here to view our Team Member video!

Job Summary

The General Manager is responsible for all aspects of the operation including: budgeting, financial management and weekly analysis, implementation and ongoing success of retail and marketing programs, catering services, and branded concepts. The General Manager must be prepared to work week days and sometimes evenings and weekends

Now, if you were to come on board as one of our General Managers, we’d ask you to do the following for us:

• Manage client relations
• Ensure customer satisfaction.
• Manage staff
• Menu planning and merchandising
• Ensure compliance with strict quality assurance, health, safety and environmental programs

Think you have what it takes to be one of our General Managers? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role

• Post-secondary education with at least 5 years of foodservice or related management experience in an equivalent, branded retail food service environment; multi-unit management experience is a must.
• Advanced Food Service Training (AFST) plus Level 1 and 2 Health and Safety Certification training (or willing to complete within 90 days of hire).
• Strong experience dealing with labour relations issues.
• Proven financial management skills, including ability to control product and labour costs on a weekly basis.
• Strong catering experience, including demonstrated experience hosting large events.
• Experience working with branded concepts i.e. Tim Hortons, Pizza Pizza, etc.
• Strong management and organizational skills, capable of motivating, leading and developing associates.
• Excellent client relationship and communication skills.
• Knowledge of MS Word and Excel
• Knowledge of any POS System is an asset

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.