General Manager

Jamba; Saskatchewan; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading company in the food service industry is seeking a General Manager to oversee store operations and ensure exceptional guest experiences. The ideal candidate will have prior management experience and a proven track record in leadership. Responsibilities include managing staffing, controlling costs, and ensuring operational excellence while exemplifying company values.

Qualifications

• Minimum age of 18 years.
• Availability to work 40-45 hours weekly.
• Previous management experience, preferably as an AGM.

Responsibilities

• Manage day-to-day store operations and staffing.
• Deliver exceptional guest experiences aligned with KPIs.
• Analyze business trends and develop strategies.

Skills

Leadership

Adaptability

Customer Service

Education

Management Experience

Tools

Microsoft Office

Job description

Join to apply for the General Manager role at Jamba .

The General Manager (GM) is responsible for the day-to-day store operations and business results. The GM manages staffing, builds sales, controls costs, ensures top guest service, and exemplifies company values and policies. Candidates should have prior management experience, such as an AGM role or equivalent, with a proven track record of adaptability and leadership.

Essential Functions

• General
• Understand and communicate the company's vision, mission, and values.
• Maintain operational excellence.
• Respond to directions accurately and ensure team compliance.
• Recognize and reward outstanding performance.
• Demonstrate effective leadership and seek continuous improvement.
• Perform other duties as assigned by the District Manager.

Customer Service

• Deliver exceptional guest experiences aligned with KPIs.
• Ensure adequate shift coverage and adherence to scheduling guidelines.
• Support training of team members in service and product knowledge.
• Motivate and mentor staff to engage with guests effectively.

Operations

• Follow all company policies and procedures.
• Maintain store standards for cleanliness, administration, and supplies.
• Order supplies efficiently and cost-effectively.
• Provide performance feedback and support disciplinary actions.
• Communicate clearly for smooth operations.
• Ensure compliance with food safety and cash handling policies.
• Analyze business trends and develop strategies to meet sales and fiscal goals.
• Market the store and promote the brand.
• Resilience and adaptability in changing environments.
• Accountability and responsibility for own actions.
• Ability to inspire and develop talent.

Requirements

• Minimum age of 18 years.
• Availability to work 40-45 hours weekly, including varied shifts.
• Previous management experience, preferably as an AGM or similar.
• Proficiency in Microsoft Office and register systems.
• Reliable transportation.

Job Conditions

Work Environment : Exposure to high temperatures, cold, water, and allergens such as nuts and citrus.

Physical Demands : Frequent talking, hearing, standing, and lifting up to 40 lbs. Ability to work in coolers and freezers.