General Manager

Rodd Hotels and Resorts; Charlottetown; On-site; CAD 110,000 - 170,000; Full time

Benefits offered by this job

Performance bonus

Group benefits

Pension plan

Mobile phone allowance

Staff rates at Rodd properties

Job summary

Rodd Hotels & Resorts is seeking an experienced, energetic General Manager to lead Rodd Royalty Hotel in Prince Edward Island.

The successful candidate will champion operational excellence, guest satisfaction, and revenue growth, while developing teams and strengthening community partnerships.

This hands‑on role requires relocation to PEI and a passion for hospitality, sales, F&B oversight, and delivering warm, memorable guest experiences.

Qualifications

• Diploma or bachelor’s degree in Hotel Management, Hospitality Management, Business Administration, or related field is preferred
• Minimum of 10 years of progressive experience in Hotel, Hospitality Management and/or F&B
• Strong leadership skills to inspire and motivate a diverse team
• Highly organized, detail-oriented, adaptable and results-driven
• Proven track record of driving guest satisfaction, revenue growth, and operational excellence in a luxury hotel
• Knowledge of hotel operations: Food & Beverage, Sales & Marketing, Maintenance, Rooms, HR
• Excellent communication, interpersonal and problem-solving skills, customer-centric
• Willing to relocate to Prince Edward Island
• Must have a valid driver license and ability to commute

Responsibilities

• Be highly visible, approachable, and engaged with guests and staff
• Lead by example with confidence, energy and enthusiasm
• Provide effective leadership, coaching, and mentorship to hotel teams
• Clearly communicate goals, performance results, and expectations to team members
• Foster a positive culture of teamwork, engagement, and recognition
• Achieve budgeted revenue and profitability targets while balancing cost control with guest satisfaction
• Develop, manage, and monitor annual budget and capital expenditure plans
• Maintain and elevate operations at our on-site restaurant, Wally’s Restaurant & Lounge
• Lead revenue management strategies with corporate team for yield and inventory control
• Build strong relationships within the local community and represent the hotel with tourism partners

Skills

Leadership

Communication

Organization

Problem solving

Education

Hotel Management degree

Tools

Budgeting

Yield management

Revenue management

Job description

Job Summary: Rodd Hotels & Resorts is seeking an experienced, energetic, and hands-on General Manager to lead Rodd Royalty Hotel, one of our distinctive properties in beautiful Prince Edward Island.

The ideal candidate is a confident hospitality professional who leads by example and is committed to operational excellence, team development, and outstanding guest satisfaction. This role requires a strong passion for sales and marketing, a solid understanding of food & beverage operations, and an enthusiasm for building meaningful relationships within the local community.

This is an exciting opportunity for an experienced hospitality leader to lead a dynamic hotel operation, contribute to the continued success of Rodd Hotels & Resorts, and create exceptional guest experiences that showcase the warmth and hospitality of PEI.

Key Responsibilities and Duties:

• Be highly visible, approachable, and engaged with both guests and staff
• Lead by example, demonstrating self-confidence, professional, energy and enthusiasm
• Provide effective leadership, coaching, and mentorship to hotel teams to achieve and exceed guest service expectations
• Clearly communicate all organizational goals, performance results, and expectations to team members
• Foster a positive culture of teamwork, engagement, and recognition through ongoing reward initiatives
• Achieve budgeted revenue and profitability targets while balancing cost control with guest satisfaction
• Develop, manage, and monitor annual budget and capital expenditure plans
• The focus will also be on maintaining and elevating the level of operations at our on-site restaurant, Wally’s Restaurant & Lounge
• Lead revenue management strategies in collaboration with corporate team, maximizing revenue through yield management and inventory control systems
• Build strong relationships within the local community and represent the hotel with tourism partners, business organizations, and industry associations

Key Qualifications, Skills, and Abilities:

• Diploma or bachelor’s degree in Hotel Management, Hospitality Management, Business Administration, or related field is preferred
• Minimum of 10 years of progressive experience in Hotel, Hospitality Management and/or F&B
• Strong leadership skills with the ability to inspire and motivate a diverse team to achieve common goals
• Highly organized, detail-oriented, adaptable and results-driven
• Proven track record of driving guest satisfaction, revenue growth, and operational excellence in a luxury hotel environment
• Comprehensive knowledge of hotel operations: Food & Beverage, Sales & Marketing, Maintenance, Rooms Division, Maintenance, and Human Resources
• Excellent communication, interpersonal, and problem-solving skills, with a customer-centric approach to service delivery
• Must be willing to relocate to Prince Edward Island
• Must have a valid driver license and ability to commute

Compensation and Benefits:

• Competitive performance-based bonus tied to KPIs
• Opportunity to participate in Group Benefit Plan
• Opportunity to participate in Group Pension Contribution Plan
• Monthly mobile phone allowance
• Personal account for F&B
• Staff rates at Rodd properties

Tagged as: 60031

Essential Skills:

• Computer Use
• Problem Solving
• Working with Others

Soft Skills:

• Effective Communication
• Leadership
• Organization
• Problem Solving

Hard Skills:

• Advertising Sales
• Customer Relationship Management
• Financial Planning

Languages:

• English