General Maintenance Technician

Marriott-International; Whistler Village; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Staff accommodation

Hotel discounts

Staff meals

4x10 hour shifts

Wellness package up to $2000/yr

Job summary

Westin Whistler is seeking a Maintenance Technician to uphold exterior and interior facilities, including electrical, refrigeration, plumbing, heating, cooling, and spa areas. You will perform preventive maintenance and repairs to ensure guest comfort and safety, with a schedule of 4 x 10-hour shifts and three days off.

The role emphasizes initiative, strong attention to detail, and teamwork within a hospitality environment, with emphasis on safety and reporting.

Qualifications

• Experience in electrical, painting and plumbing in commercial or industrial settings.
• Ability to operate basic power and hand tools.
• Strong verbal and written communication and customer focus.
• Flexible schedule including days, evenings, weekends and holidays.

Responsibilities

• Advise supervisor of conditions affecting facility operation.
• Perform repairs and preventive maintenance on guest rooms, public spaces and heart of house areas.
• Complete daily maintenance report.
• Maintain Pool & Spa facilities.
• Respond to guest complaints promptly and professionally.
• Ensure safety procedures and training for staff.

Skills

Initiative

Attention to detail

Team player

Electrical basics

Plumbing basics

Communication skills

Flexibility

Shop safety

Tools

Power tools

Hand tools

Drill presses

Table saws

Power saws

Job description

At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service, and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are you ready to jump into any situation and give a helping hand? If you’re someone who has is positive, adaptable and intuitive, with a genuine interest in the well‑being of others around you, we invite you to discover how you can thrive at Westin.

• Full time / year round

The Impact You’ll Make:

Our Quality Keepers know that the countless small details end up making a big impression on our customers. It’s their organization, attention to detail and overall care for their work that reinforces our position as the world’s leading hospitality company.

The Maintenance Technician is responsible to maintain and repair the exterior and interior facilities including electrical, refrigeration, plumbing, heating, cooling, kitchen, structural, parking areas, spa, and perform other maintenance work necessary to maintain the property in an optimum and efficient condition. They perform tasks and preventive maintenance activities as directed by Engineering Leadership and will ensure the safety and comfort of the guests and associates.

The Wellness You Deserve:

We’ll support you in and out of the workplace by offering:

• Team-spirited coworkers & encouraging management
• Learning and development opportunities
• Reward and Recognition Programs
• Staff Accommodation (based on availability)
• Enjoy Discounted Hotel stays with Marriott ‘Explore’ Program
• Complimentary Staff Meal
• Work Schedule: 4 x10hr shifts with 3 days off!
• Summer & Winter Wellness Package up to $2000/yr

What we are looking for:

• A warm, people-oriented demeanor
• A team-first attitude
• High attention to detail and a drive to get things done

Position Requirements:

• Advise immediate supervisor of conditions which might affect the operation of the facility
• Become thoroughly familiar with hotel’s emergency procedures and perform assigned duties per hotel and departmental procedures
• Make all necessary repairs to maintain the hotel’s operations
• Become thoroughly familiar with all phases of operation and maintenance repair of all guest room, public spaces and heart of house area.
• Perform all repairs, maintenance, and replacement of parts for preventive maintenance and accurately and neatly record all pertinent data
• Complete daily maintenance report
• Install new equipment and systems as directed
• Maintain tools and maintenance equipment properly
• Maintain Pool & Spa
• Respond to guest complaints promptly and efficiently to avoid inconvenience or discomfort
• Assume responsibility for training lesser trained personnel in the operation and maintenance
• Ensure that all established rules, regulations, policies, and procedures are strictly adhered to
• Comply with WRS’s Occupational Health and Safety Program and the Regulation of WorkSafeBC
• Report any unsafe conditions, practices, or injuries to their supervisor as soon as possible
• Set a good safety example
• All other duties as assigned
• Ability to provide a satisfactory criminal record check

Skills & Experience:

• Ability to demonstrate initiative, ownership of challenges and have a good understanding of how a maintenance department works
• Hands-on field experience in minor electrical, painting and plumbing within a commercial or industrial environment, preferably within a hotel, hospital, or other multi‑facility location
• Must be able to operate basic power tools and other hand tools
• Strong communication skills, both verbal and written, and a passion for dealing with and emotionally connecting with others
• Ability to work a flexible work schedule including days, evenings, weekends, and holidays
• Basic computer knowledge
• Strong attention to detail
• Must be able to work in temperatures like freezers (-20°C) and Boiler rooms (40°C), possibly for one hour or more
• Must be able to stand and exert well‑paced mobility for up to 10 hours in length
• Must be able to work in limited space and to reach other locations of the hotel on a timely basis
• Must be able to bend, stoop, squat and stretch to fulfill cleaning and repair/maintenance tasks
• Must be able to frequently lift 50clbs.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity
• Must be knowledgeable about common hazards: includes a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemical
• Must be able to operation machinery as required; Works with, drill presses, power saws, table saws, etc.

Health & Safety:

Health & Safety is at our core!

• Safety orientations to ensure you feel safe at work
• Proud to be COR certified – an occupational health and safety accreditation program that verifies a fully implemented safety and health program which meets national standards.
• Monthly safety committee meetings

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.