Assistant Banquet Manager

Marriott-International; Whistler Village; On-site; CAD 65,000 - 75,000; Full time

Benefits offered by this job

Staff Accommodation

Explore Marriott discounts program

Complimentary staff meal

Learning and development opportunities

Job summary

Marriott International is seeking an Assistant Banquet Manager in Whistler, BC to oversee banquet operations, supervise staff, and ensure exceptional service quality for events and guests.

The role requires strong team leadership, excellent communication, and solid knowledge of food and beverage operations. Benefits include staff accommodation and discounted Marriott stays.

Qualifications

• Experience supervising banquet operations and staff.
• Ability to hire and schedule casual banquet staff.
• Strong customer engagement and service standards.
• Knowledge of food and beverage operations.
• Able to maintain labor costs and inventory.
• Proficient in Excel and POS systems.

Responsibilities

• Train, supervise, and coach banquet associates.
• Oversee hiring and scheduling of banquet serving staff.
• Interact with guests promoting hotel facilities and services.
• Ensure food quality and service standards are met.
• Maintain par stock levels and inventory control.
• Enter and maintain banquet event orders.
• Provide direct service to guests when needed.
• Lead daily team meetings and quarterly dialogues.

Skills

Guest relations

Team leadership

Time management

MS Office

POS systems

Education

Diploma in Hotel/Restaurant Management

Serving It Right Certificate

Tools

CI

Lightspeed POS

Microsoft Excel

Publisher

Job description

Salary Range: $65,000.00 To $75,000.00 Annually

Start Your Journey With Us

WESTIN

At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge of how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are you ready to jump into any situation and give a helping hand? If you’re someone who has is positive, adaptable and intuitive, with a genuine interest in the well-being of others around you, we invite you to discover how you can thrive at Westin.

• Full time/ Permanent

The Impact You’ll Make:

The Artist. Have a creative side? We offer several career paths to feed your inspiration.

As an Assistant Banquet Manager your role will be to support the Banquet Manager by supervising the activities of the banquet operation while ensuring service and brand standards are met. You will also be responsible for developing good relationships with guests and associates.

The Wellness You Deserve:

We’ll support you in and out of the workplace by offering:

• Team-spirited coworkers & encouraging management
• Learning and development opportunities
• Reward and Recognition Programs
• Staff Accommodation (based on availability)
• Enjoy Discounted Hotel stays with Marriott ‘Explore’ Program
• Complimentary Staff Meal

What we are looking for:

• A warm, people-oriented demeanor
• A team-first attitude
• High attention to detail and a drive to get things done

Position Requirements:

• Train, supervise, and coach associates for the efficient operation of the banquets
• Oversee hiring of casual banquet serving staff, including scheduling, maintain up-to-date availability lists
• Interact with customers promoting hotel facilities and services
• Ensure food quality and service standards are met
• Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies and stocking shelves
• Process cheques in CI and Lightspeed
• Enter and Maintain banquet event orders
• Maintain required labour costs and staffing levels
• Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, room set ups
• Conduct daily and regular meetings with the team
• Assist Banquet Manager conduct Quarterly Dialogues with department associates
• Attend meetings as required or in absence of Banquet Manager
• Provide ongoing training and development to all positions
• Ensure associates are trained in the safe work procedures associated with all of their tasks
• Promote safety awareness to associates and demonstrate that safe job performance is the number one priority
• Ensure compliance with WRS’s Occupational Health and Safety Program and the Regulation of WorkSafe BC
• Ensure associates report any unsafe conditions, practices or injuries as soon as possible and take appropriate actions
• Set a good safety example
• All other duties as assigned

Skills & Experience:

• Must be able to build and maintain credibility and relationships with customers (internal and external)
• Strong organization and planning skills
• Strong working knowledge of MS Office applications (Word, Excel, Publisher), CI and Lightspeed
• Previous POS and lightspeed understanding
• Proven ability in managing time is critical; must be able to plan and execute effectively and efficiently
• Previous experience in a similar role in a similar size/type of property
• Strong communication skills, both verbal and written, and a passion for dealing with and emotionally connecting with others
• Knowledge of hotel food and beverage operations
• Knowledge of food and alcoholic beverages
• Excellent problem-solving skills
• Knowledge of food service techniques and cost controls

General Requirements:

• Serving it Right Certificate
• Food Safe Level 1 is an asset
• Diploma or certificate in Hotel/Restaurant Management or the equivalent is preferred
• Must be able to stand and exert well-paced mobility for up to 8 hours in length.
• Must be able to safely lift up to 20 lbs. on a regular basis
• Ability to provide a satisfactory criminal record check

Health & Safety:

Health & Safety is at our core!

• Daily stretches and movement to get you ready for your day
• Safety orientations to ensure you feel safe at work
• Proud to be COR certified – an occupational health and safety accreditation program that verifies a fully implemented safety and health program which meets national standards.
• Monthly safety committee meetings

You're welcome here

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.