General Help/ Barista

Compass Group Canada; Ottawa; On-site; CAD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Health benefits

Great workplace recognition

Career opportunities

Job summary

Compass Group Canada is hiring a General Helper/Barista to prepare, present and serve meals and drinks while ensuring quality and presentation. Final compensation will be determined by skills and experience, with competitive total rewards and compliance with pay transparency laws.

You will take orders with exceptional hospitality, prepare beverages, maintain cleanliness, manage inventory, and support multiple outlets as needed. This team fosters safety, diversity, and growth opportunities.

Qualifications

• Demonstrate a passion for hospitality and guest experiences.
• Ability to work under pressure while maintaining food safety standards.
• Strong time management and service-minded attitude.
• Willingness to learn how to operate various equipment and lift up to 25lbs.

Responsibilities

• Take orders from guests with hospitality through friendly attitude, strong product knowledge.
• Prepare beverages according to standards including marking lids and pots.
• Clean the production area and back of house area daily.
• Receive and store inventory during deliveries and stock FOH daily.
• Maintain a clean restaurant interior and equipment cleanliness each shift.
• Maintain speed of service and work with a sense of urgency to fill orders.
• Promptly address guest concerns or complaints by making it right.

Skills

Guest service

Hospitality

Time management

Food safety

Equipment operation

Job description

Job Summary

As a General Helper/Barista you will be responsible for preparing, presenting and serving meals, drinks, ensuring the quality of the food and overall presentation.

Job Summary

As a General Helper/Barista you will be responsible for preparing, presenting and serving meals, drinks, ensuring the quality of the food and overall presentation.
Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

As a General Helper/Barista, You Will

• Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
• Prepare different types of beverages according to standards including marking lids and pots.
• Cleaning of the production area and back of the house area on a daily basis.
• Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
• Maintaining a clean Restaurant interior.
• Maintain cleanliness of equipment each shift.
• Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
• Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

About You

• Demonstrate a passion for hospitality and creating exceptional Guest experiences.
• Be able to work under pressure while maintaining food safety standards.
• Have a passion for serving, making food and beverages and good time management.
• Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
• Enjoy working with a successful team in a safe environment.
• Have a strong work ethic, be punctual and responsible.
• Previous experience in guest service field is an asset.
• Ability to cross-train and assist in other outlets to support business operations

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [e-mail] for further information.