General Claims Adjuster - Casualty Claims

Starr Underwriting; Calgary; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading company seeks a General Casualty Claims Adjuster for a hybrid role in Calgary. The position involves evaluating large loss claims focused on litigation and mediation, negotiating settlements, and maintaining client relationships. Candidates should have over 5 years of relevant experience and an active adjuster license or be progressing towards one. This role offers opportunities for career growth and emphasizes teamwork and exceptional customer service.

Benefits

Comprehensive compensation plans

Incentive plans for performance excellence

Benefit programs for wellness

Training for career progression

Sustainability initiatives

Qualifications

• 5+ years of experience in large loss, casualty claims.
• Deep knowledge of legal proceedings required.
• Strong report writing and customer service skills.

Responsibilities

• Evaluate large loss casualty claims and negotiate settlements.
• Review and analyze experts’ reports and manage litigation plans.
• Maintain client relationships and accurate expense accounts.

Skills

Claims handling

Negotiation

Customer service

Report writing

Team collaboration

Education

Active adjuster license or working towards CIP/FCIP

Job description

Job Description

The successful candidate will be a General Casualty Claims Adjuster and will be working on a hybrid work setup in Calgary, Alberta. They will be actively involved in evaluating large loss claims with a focus on casualty (Litigation and Mediation) claims through loss investigation and be responsible for negotiating settlements following provincial licensing requirements, while maintaining adequate production levels and customer relationships.

Responsibilities

• Reviews and analyzes experts’ reports
• Selects and directs independent experts
• Identifies and pursues subrogation opportunities
• Secures and manages litigation disposition plans and budgets
• Detailed recording of file activities and transactions in both Crawford and Company and client-based systems
• Maintains accurate expense accounts
• Work with manager to maintain client relation
• Ability to liaise and work with all facets of the insurance community including brokers, risk managers, legal counsel and regulators
  
  

Qualifications

• 5 or more years of functional and technical claims handling experience in large loss, casualty claims, litigation, and mediation
• The ideal candidate should have deep knowledge of legal proceedings
• High-level review and interpretation of medical documentation
• Commercial policy interpretation and experience in making recommendations to the market
• Has an active adjuster license or is working towards a CIP and/or FCIP designation
• Reliable transportation required
• Valid driver's license is required
• Regular travel to loss sites is required
• Strong report writing skills
• Must be a team player with outstanding customer service skills
• Willingness to work in a dynamic environment with opportunity for career growth
  
  

About Us

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com

Our total compensation plans provide each of our employees with far more than just a great salary

Pay and incentive plans that recognize performance excellence

Benefit programs that empower financial, physical, and mental wellness

Training programs that promote continuous learning and career progression while enhancing job performance

Sustainability programs that give back to the communities in which we live and work

A culture of respect, collaboration, entrepreneurial spirit and inclusion