Garage Overhead Technician - Lead Hand

Dodds-Garage-Door-Systems-1; Cambridge; On-site; CAD 75,000 - 100,000; Full time

Benefits offered by this job

Company vehicle provided

Extended health care benefits

Ongoing training and career growth

Job summary

Dodds Garage Doors in Cambridge, Ontario is seeking an experienced Commercial Garage Door Technician / Installer (Lead Hand). You will install, service, and repair commercial overhead doors and openers, while mentoring junior technicians and upholding safety standards.

Ideal candidates have 5+ years of overhead door experience, electrical familiarity, a clean driving record, and a commitment to teamwork, customer satisfaction, and emergency rotation readiness.

Qualifications

• 5+ years of experience as an Overhead Door Technician.
• Comfort and experience with electrical work.
• Strong mechanical aptitude and problem-solving skills.
• Ability to perform duties without physical limitations.
• Experience with electric openers and barrier gates.
• Safe driver’s abstract and clean criminal record.
• Professional demeanor and attention to detail in documentation.
• Adaptability in a fast-paced environment.
• Willingness to work on an emergency rotation.
• Commitment to teamwork, learning, and customer satisfaction.

Responsibilities

• Install, service, and repair commercial overhead doors, openers, and barrier gates.
• Diagnose and troubleshoot electrical and mechanical issues.
• Lead by example—supporting and mentoring technicians while maintaining high quality and safety standards.
• Perform daily duties safely and efficiently, including work at heights and physical tasks.
• Conduct site assessments and ensure documentation is accurate and complete.
• Participate in an emergency service rotation as required.
• Deliver excellent customer service on every call.

Skills

Mechanical aptitude

Customer service

Leadership

Problem solving

Adaptability

Tools

Electrical work

Openers and gates

Job description

Field Operations Full Time Cambridge, ON $75,000 - $100,000 CAD per year

Dodds Garage Doors, established in 1958, is Southern Ontario’s trusted leader in garage doors and openers. Proudly serving over 630,000 customers, we’ve earned the Consumers Choice Award for more than 24 consecutive years. Family-owned and employee-focused, we are committed to delivering 24/7 emergency repairs, preventative maintenance, service, and installations for both residential and commercial customers. With over 67 years of excellence, Dodds is the most highly reviewed garage door company in the region.

We are currently seeking an experienced Commercial Garage Door Technician / Installer (Lead Hand) to join our growing team. The ideal candidate is a motivated, trustworthy self-starter who thrives in a fast-paced environment. You bring exceptional customer service, strong mechanical aptitude, and the ability to lead by example in the field.

A Day in the Life of a Commercial Lead Hand

Each day brings variety and challenge as you:

• Install, service, and repair commercial overhead doors, openers, and barrier gates
• Diagnose and troubleshoot electrical and mechanical issues
• Lead by example—supporting and mentoring technicians while maintaining high quality and safety standards
• Perform daily duties safely and efficiently, including work at heights and physical tasks
• Conduct site assessments and ensure documentation is accurate and complete
• Participate in an emergency service rotation as required
• Deliver excellent customer service on every call

What You Bring

• 5+ years of experience as an Overhead Door Technician
• Comfort and experience with electrical work
• Strong mechanical aptitude and problem-solving skills
• Ability to perform duties without physical limitations
• Experience with electric openers and barrier gates
• Safe driver’s abstract and clean criminal record
• Professional demeanor and attention to detail in documentation
• Adaptability in a fast-paced environment
• Willingness to work on an emergency rotation
• Commitment to teamwork, learning, and customer satisfaction

Why Join Dodds?

• Be part of an award-winning, family-run company that values its employees
• Enjoy earning potential beyond your base rate
• Company vehicle provided
• Access extended health care benefits
• Opportunities for ongoing training and career growth
• Work in a supportive, safety-focused environment
• Job Type: Full-time, Permanent
• Location: Cambridge
• Schedule: 8-hour shift, with overtime opportunities
• Compensation: $75,000-$100,000 annually

Apply Today!

Take the next step in your career with Dodds Garage Doors — where your expertise is valued, your growth is supported, and your impact is recognized.