Gallery Host - Front Desk

Hyatt; Ottawa; On-site; CAD 26,587 - 27,648; Part time

Benefits offered by this job

Highly competitive wages

Exceptional benefit plan

RSP matching program

Flexible scheduling

Discounts at managed properties

Free parking

Dining discount

Job summary

A hospitality management company is seeking service-driven individuals in Ottawa, Ontario. The ideal candidate should have customer service experience, flexible scheduling, and comfort using computer programs. Responsibilities include creating memorable guest experiences and managing front office or food and beverage duties. Competitive wages start at $19.30/hour with benefits. If you have relevant experience or are willing to learn, apply to begin your journey with us.

Qualifications

• Previous customer service experience is preferred.
• Must be at least 18 years old.
• Willingness to obtain Smart Serve and Food Handler certifications within 30 days of hire.

Responsibilities

• Create memorable guest experiences.
• Comfortable using basic computer programs.
• Flexible to work AM and PM shifts, including weekends and holidays.

Skills

Customer service experience

Basic computer skills

Flexible scheduling

Front Office or Food & Beverage experience

Tools

Opera PMS

Word

Excel

Job description

Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. We believe our Associates are the shining stars of what we do!

We understand what it takes to be part of something great. We encourage you to bring your true self to work every day, celebrate and cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best‑in‑class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what you need. We are ready for you to start your journey with us where you belong. We Care. Shine Bright.

Benefits

• Highly competitive wages starting at $19.30/hour for the first 0–3 months, increasing to $19.65/hour after 3–6 months, and $20.07/hour after 6 months of employment.
• An exceptional benefit plan for eligible associates & your family members.
• RSP matching program for eligible associates.
• Flexible scheduling to allow you to focus on what is important to you.
• Discounts with our Crescent managed properties in North America for you & your family members.
• Free parking and 50% off in our dining establishment.

Responsibilities and Qualifications

You’re a friendly, service‑driven team player who enjoys creating memorable guest experiences. You have previous customer service experience (hotel experience is an asset), and any background in Front Office or Food & Beverage would be a bonus. You’re comfortable using basic computer programs like Word and Excel, and experience with Opera or other hotel operating systems is a plus.

You’re at least 18 years old, able to lift, pull, and push up to 20 lbs, and communicate clearly in English (bilingualism is an asset). You’re flexible to work AM and PM shifts, including weekends and holidays. You either have – or are willing to obtain within 30 days of hire – Smart Serve and Food Handler certifications.

Accommodation Statement

We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Legal & Miscellaneous

This posting represents a current vacancy and Crescent Hotels & Resorts does not use artificial intelligence to screen, assess, and/or select applicants.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. We are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.