Future Opportunities: Retail

The SWATCH Group; Calgary, Toronto; On-site; CAD 30,000 - 45,000; Full time

Benefits offered by this job

Growth opportunities

Creative and inclusive work environment

Cultural celebration of self-expression

Job summary

The SWATCH Group in Calgary, Alberta is inviting applications for various retail positions including Sales Associates, Sales Leads, and Assistant Store Managers. The ideal candidates will create memorable customer experiences and support daily store operations while contributing to a vibrant store culture.

Those in leadership roles will drive sales, mentor team members, and oversee operational practices. The company celebrates self-expression and innovation, offering a great environment for growth and creativity.

Qualifications

• Passionate about customer experience in a retail setting.
• Inspired by fashion, art, and design trends.
• Proven experience in retail for leadership roles.

Responsibilities

• Deliver personalized customer experiences that reflect the Swatch brand.
• Lead and support team members to drive sales.
• Oversee daily operations and ensure high standards of merchandising.

Skills

Customer experience

Sales skills

Team leadership

Adaptability

Job description

Job description

Join Our Talent Network

We’re building a network of passionate retail talent for upcoming opportunities across our stores. Whether you’re launching your retail career or growing into a leadership role, Swatch offers an environment where creativity, individuality, and performance thrive.

We are seeking future candidates for roles including Sales Associates, Sales Leads / Key Holders, and Assistant Store Managers.

What You’ll Do

Sales Associate

• Deliver a memorable, personalized customer experience that reflects the Swatch brand
• Share product knowledge with energy and authenticity
• Support merchandising, visual standards, and daily store operations
• Contribute to a vibrant and inclusive store culture

Sales Lead / Key Holder

• Lead on the floor to drive sales and elevate the customer experience
• Support opening and closing procedures and operational execution
• Coach and inspire team members to achieve results
• Act as a role model and brand ambassador

Assistant Store Manager

• Partner with the Store Manager to drive business performance
• Lead, coach, and develop a high-performing team
• Oversee daily operations including scheduling, inventory, and visual execution
• Build a culture of accountability, creativity, and collaboration

Who You Are

• A natural connector with a passion for customer experience
• Inspired by fashion, art, and design trends
• Energetic, adaptable, and thrives in a fast-paced retail environment
• A team player who brings authenticity and positivity
• For leadership roles, experienced in retail with a focus on people development and results

Why Swatch

• Join a globally iconic, design-led brand
• Be part of a culture that celebrates self-expression and innovation
• Access growth opportunities within the Swatch Group
• Work in an environment that values diversity, creativity, and individuality