Furniture Repair Technician

The Dufresne Group; Mississauga; Hybrid; CAD 28,000 - 39,000; Full time

Benefits offered by this job

Benefits plan

Employee discounts

Retirement savings plan

Career growth

Job summary

The Dufresne Group is seeking a Furniture Repair Technician for the Mississauga Distribution Centre to inspect, repair, and restore furniture to like-new condition. You will assist guests with in-home repairs, follow safety rules, and maintain accurate service reports.

Ideal candidates have a high school diploma and two years of hands-on furniture repair experience, with good computer skills and the ability to learn in-house software. A valid Class 5 license and a clean record are required.

Qualifications

• High School diploma; 2 years furniture repair experience preferred (upholstery, leather, wood refinishing)

Responsibilities

• Inspect furniture to determine if parts are needed or repairable.
• Restore damaged furniture to like-new condition using refinishing, re-upholstery, painting, etc.
• Support guests with in-home repairs; listen to needs and respond quickly.
• Follow WHMIS and safety rules.
• Document service reports and inventory control information.
• Assist Quality Control Coordinator with Product Issue Tracking (PIT).
• Keep service vehicle clean and stocked; report issues.
• Attend training on furniture service topics.
• Inspect and validate repair parts.

Skills

Verbal communication

Written communication

Physical strength

Customer service

Education

High School diploma

Tools

Microsoft Office

In-house inventory system

Job description

Description

Are you ready to take on a role at our bustling distribution center and in our guest’s homes? If so, we want you to join our team!

We have an exciting opportunity available for a Furniture Repair Technician to join our Mississauga Distribution Centre team, located at 333 Matheson Blvd West.

The Dufresne Group is committed to investing in our team members; we offer:

• $20.00/ hour wage
• Market competitive wages;
• Comprehensive benefits plan and excellent employee discounts;
• Employer Sponsored Retirement Savings Plan;
• Career growth and continuous development;
• Respectful and family-oriented working environment with strong company values.

As the Furniture Service Technician you will have the opportunity to:

• Inspect furniture to determine if it needs parts replaced or if it’s repairable to top-notch condition.
• Work your magic to restore damaged furniture to like-new conditions within a set timeframe, using proven techniques, including refinishing, re-upholstery, painting, etc. This includes wood, fabric, leather, and metal pieces.
• Support guests with in-home repairs in a friendly and helpful way, listening to their needs and questions and responding quickly.
• Understand and follow all safe work practices and rules, including WHMIS.
• Document and complete service reports and paperwork, including inventory control information.
• Support the Quality Control Coordinator in the completion of Product Issue Tracking (PIT)
• Keep your service vehicle clean, organized, and stocked with repair materials, and communicate any issues (mechanical or otherwise) on the service vehicles.
• Attend training on furniture service topics.
• Inspect and validate the repair parts.

What we're looking for:

• High School diploma with two years of hands-on experience in furniture repair, including upholstery, leather repairs, and wood refinishing. Experience with other materials and color matching is a plus!
• Previous warehouse experience is an asset.
• Good computer skills with working knowledge of Microsoft Office products and the ability to learn in-house computer programs, including the in-house inventory management system.
• Good verbal and written communication skills.
• Some exposure to working with solvents is an asset.
• Physically able to lift and carry objects of 50 – 100 pounds.
• Valid Class 5 Driver's License with clean Driver Abstract.
• Able to conduct physical work in warm and cold conditions.
• Comfortable with flexible schedule requirements, including evenings and weekends.
• Available to work overtime as required.
• Criminal Record Check is required.

AI tools may be used during the hiring process to screen, assess or select applicants for the position.

This position is being posted to fill an immediate staffing need within the department. We are actively seeking qualified candidates who can step into the role and contribute to the team as soon as possible.