Funeral Services Assistant (PT)

S.E. Combined Services of Florida; Peterborough; In loco; CAD 22.000 - 31.000; Tempo pieno

Descrizione del lavoro

S.E. Combined Services of Florida is seeking a Funeral Services Assistant in Peterborough to support funeral operations and connect with client families.

You will assist with ceremonies, prepare remains, and handle essential administrative tasks in a respectful, compassionate environment. Responsibilities include greeting families, coordinating service details, assisting with arrangements, and performing light driving duties as needed.

Competenze

• Education: High school diploma or equivalent.
• Experience: Previous customer service and/or sales experience preferred; proficient with MS Office suite and databases preferred; ability and willingness to learn required.
• Knowledge, Skills and Abilities: High level of compassion and integrity; clear and concise verbal and written communication; professional behaviors and team player.

Mansioni

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other keepsakes; ensures proper care and storage.
• Prepares documents related to services, cremations, maintenance as directed by management.
• Assists with respectful preparation of remains, including dressing and lifting, or operation of crematory as permitted by law.
• Performs office duties such as answering phones and operating fax, computer, multiline phone system, debit card machine, etc.
• Run errands for floral delivery, supplies, documents, etc.
• Serves as an usher and may park cars or handle transportation requirements.

Conoscenze

Customer service

Verbal and written communication

Compassion and integrity

Team player

Formazione

High school diploma or equivalent

Strumenti

MS Office

Descrizione del lavoro

Our associates celebrate lives. We celebrate our associates.

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.
The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

Job Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Minimum Requirements

• Education
  High school diploma or equivalent
• Experience
  Previous customer service and/or sales experience preferred
  Proficient with MS Office suite and databases preferred; ability and willingness to learn required
• Certification/Licenses
  Valid province driver's license with an acceptable driving record required
• Knowledge, Skills and Abilities:
  High level of compassion and integrity
  Clear and concise verbal and written communication skills
  Professional behaviors and team player

Compensation

19$

Postal Code: K9H 2A2

Category (Portal Searching): Operations

Job Location: CA-ON - Peterborough