Funeral Director/Embalmer Apprentice

Service Corporation International; Wolseley; On-site; CAD 38,000 - 60,000; Full time

Job summary

Service Corporation International in Wolseley, SK is seeking an on-call Funeral Services Associate to support families through arrangements, cremation ceremonies and interment, under guidance of a licensed funeral director.

You will handle first calls, coordinate with teams, and ensure compassionate, respectful service from intake to final disposition, while adhering to company policies and licensing requirements.

Qualifications

• High School diploma or equivalent.
• Completion of or current enrollment in a dual degree mortuary science program.
• Valid driver’s license with acceptable driving record.
• Minimum 6 months experience in a funeral home, crematory or cemetery.

Responsibilities

• Answer first calls and assist families with funeral arrangements.
• Oversee respectful handling of the deceased and prep tasks.
• Organize and conduct funeral and memorial ceremonies.
• Negotiate contracts and process payments according to policy.
• Coordinate veterans recognition services and interment/cremation logistics.
• Maintain compliance with licensing and regulatory requirements.
• Provide aftercare and refer pre-need opportunities.
• Document services and maintain records.
• Engage with community and religious groups to grow market share.

Skills

MS Office Suite

Communication skills

Compassion and integrity

Problem solving

Multitasking

Attention to detail

Education

High School diploma or equivalent

Dual degree mortuary science program

Job description

Our associates celebrate lives. We celebrate our associates.

Under the guidance of a licensed funeral director, implements choices made by the families’ legal representatives regarding the funeral, final disposition of the body and memorialization of the individual. Provides customer service in all areas of funeral arrangements, cremation ceremonies and internment to assist families following the loss of a loved one. Provides exemplary personalized and professional service.

JOB RESPONSIBILITIES

• Performs on-call responsibilities including: taking first calls, talking with families, answering questions, providing initial details, and; conducting transfers
• Supervises and cares for the deceased in a respectful manner while performing a variety of tasks such as: verifying identification; obtaining authorization for embalming; embalming; dressing, styling hair and/or applying cosmetics; preparing cremated remains
• Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures
• Negotiates and enters into funeral contracts. Handles contracts, legal documents, and collection of payment in accordance with company policies
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
• Arranges for the interment or cremation of human remains
• Confirms authorization to proceed with the service arrangements
• Supervises/assists in funeral services by: supervising the parking of cars; ushering; driving funeral vehicles; assisting at chapel and church services; assisting at the cemetery; delivering of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families; setting up and removal of chairs, and; participating at special functions
• Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules
• Provides aftercare in absence of Family Service Counselor
• Ensures potential pre-need referrals are shared with Family Service Counselors
• Prepares and accurately completes documents and online entries related to services, cremations, maintenance
• Retains heritage and grows market share through active involvement with community, religious and other organizations

MINIMUM REQUIREMENTS

Education

• High School diploma or equivalent
• Completion of or currently enrolled in a dual degree training program at an accredited mortuary college or technical school specializing in funeral and mortuary science

Experience

• Typically requires a minimum of 6 months experience in a funeral home, crematory or cemetery

Certification/Licenses

• Must meet all licensing requirements
• Valid driver’s license with an acceptable driving record

Knowledge, Skills and Abilities

• Basic knowledge of religious and fraternal organizations customs
• Knowledge of computers and some software including MS Office Suite required
• High level of compassion and integrity
• Good communication skills
• Problem solving skills
• Ability to multi task and set priorities
• Detail oriented

Postal Code: S0G 5H0

Category (Portal Searching): Operations

Job Location: CA-SK - Wolseley