Fundraising Donor Clerk

Daily Bread Food Bank; Toronto; On-site; CAD 20,000 - 21,000; Part time

Benefits offered by this job

Free daily lunches on-site

Paid sick time

Top Employer recognition

Free on-site parking

Job summary

Daily Bread Food Bank in Toronto is seeking a part-time Fundraising Donor Clerk to support donor records and provide friendly service within the Development team.

You will sort donations, enter gifts in Raiser's Edge, prepare receipts and acknowledgement letters, and assist with mail merges and routine data upkeep. Ideal candidates have 1–2 years of donation data entry, strong office skills, and a passion for nonprofit work.

Qualifications

• 1–2 years of donation data entry experience.
• 1–2 years of general office administration and customer service experience.
• Able to use basic office equipment (photocopier, postage meter, adding machine).

Responsibilities

• Sort incoming donations.
• Process donations in Raisers Edge (data and gift entry).
• Prepare printed receipts and acknowledgement letters for mailing.
• Donor relations, including handling donations on the phone and in person.
• Assist with routine data maintenance.
• Prepare mail merges for mass mailing.
• Maintain health and safety guidelines and DBFB policies.
• Provide additional support to the Donor Relations Team as required.

Tools

Raisers Edge

Job description

Daily Bread Food Bank works toward long-term solutions to end hunger and poverty, delivering innovative programs that support people living on low incomes and experiencing food insecurity. Daily Bread distributes fresh and shelf-stable food, as well as freshly prepared meals, to 144 member agencies and 214 food programs across Toronto. It also publishes the influential Who’s Hungry report, an annual survey that tracks trends in food insecurity and poverty in Toronto, educates the public, and helps drive policy change.

Job Details

Job Title: Fundraising Donor Clerk - Part Time

Department: Development

Reporting to: Senior Manager, Data and Donor Services

Location: 191 New Toronto Street, Toronto, ON, M8V 2E7

Salary: $27.20 per hour + 4% vacation pay

Terms: 3.5 months contract, On-Site

Contract Duration: September 30, 2026, to January 8, 2027

Schedule: 14 hours Per week; Wednesday and Friday – 8:30 am to 4:30 pm

Other Considerations for you

• Free daily lunches when on-site at 191 New Toronto St office.
• Paid sick time (calculated at the rate 4.6% of the hours worked)
• Recognized as one of Greater Toronto’s Top Employers (2024).
• Awarded Canada’s most Admired Corporate Cultures by Waterstone Human Capital (2023).
• Recognized as a 5-star rated charity by Charity Intelligence Canada (2023).
• Creative, kind, fun, and passionate team culture.
• Active social committee.
• Free on-site parking.

Position Overview

Daily Bread Food Bank relies on funding from the Private Sector to maintain and/or expand its education and support programs and services that serve the people in our community. Donations are essential to raise public awareness of the organization and the fight against hunger. As an integral part of the Fundraising and Development team, the Fundraising Donor Clerk will be responsible for the accurate entry of data in a high-paced environment to update donor records and will provide customer service for donors.

Responsibilities

• Sort incoming donations
• Process donations in Raisers Edge (data and gift entry)
• Prepare printed receipts and acknowledgement letters for mailing
• Donor relations, including handling donations on the phone and in person
• Assist with routine data maintenance
• Prepare mail merges (letters, labels, envelopes) for mass mailing
• Always maintain Health and Safety Guidelines and DBFB policies
• Provide additional support to the Donor Relation Team as required

Education / Experience (or Equivalent)

• 1-2 years’ experience with donation data entry. Raisers Edge experience is preferred.
• 1-2 years’ experience in general office administration and customer services.
• Able to use basic office equipment including a photocopier, postage meter, adding machine.

Key Competencies

• A commitment to DBFB’s mission
• Able to work with sensitive, confidential material
• Experience working for a non‑profit organization in a fundraising environment an asset
• Aptitude for learning new software programs; familiarity with donor databases an asset
• Excellent attention to detail, high level of accuracy
• Good oral communication skills (English)
• Front line customer service skills and the ability to maintain positive relationship with donors
• Good to intermediate Microsoft Office suite skills. Ability to use Excel and Word merge functions an asset
• Reliable, organized, responsible, and independent
• Able to use basic office equipment including a photocopier, postage meter, adding machine

Working Conditions

• Works under tight deadlines
• Works with confidential issues and data
• Sits for extended periods
• Involves significant computer & telephone use, often at the same time
• Requires a high degree of concentration to ensure accuracy

Equal Opportunity Statement

Daily Bread Food Bank is an equal opportunity employer and encourages applications from members of designated groups and those with lived experience of poverty or food insecurity. Persons with disabilities who need accommodation in the application process, or those needing job postings in another format, please e‑mail a request to Human Resources.