Fund Operations Manager - Canada (Hybrid)

Manulife Financial; Montreal (administrative region); Hybrid; CAD 89,000 - 139,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Manulife's Fund Events team is seeking a dynamic Manager to support the GWAM Canada business. The role provides expert operational support to implement initiatives impacting Canadian Wealth Operations, applying fund accounting knowledge across Canada and North America, with emphasis on risk assessment and stakeholder relationships.

The Manager is an individual contributor who leads through subject-matter expertise, project coordination, and influence.

Qualifications

• More than 7 years of relevant experience in the financial industry.
• Experience and knowledge in fund accounting and back-office operations.
• Solid understanding of wealth, funds, and investment products.
• In-depth knowledge of fund operations and accounting in Canada and North America.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.

Responsibilities

• Coordinate and support the implementation of Canadian Operations projects and initiatives, including post-implementation support.
• Engage with stakeholders to understand scope, requirements, and impact of requests.
• Identify operational risks, create impact assessments, and communicate risks to leadership.
• Ensure fund system setups align with project requirements.
• Liaise with custodians and valuation agents to communicate project requirements.
• Review operating models and develop workflows and implementation strategies.
• Document process improvements and ensure adherence to best practices.
• Develop tools and controls to improve operational efficiency and information quality.
• Maintain relationships with internal and external partners and stakeholders.
• Ensure initiatives comply with regulatory requirements and internal policies.

Skills

Fund accounting

Back-office ops

Stakeholder management

Regulatory awareness

Project coordination

Communication skills

Analytical thinking

Education

University degree in accounting or finance

Tools

Microsoft Office

Job description

Manulife's Fund Events team is seeking a dynamic Manager to support the GWAM Canada business. The role provides expert operational support to implement initiatives impacting Canadian Wealth Operations, applying fund accounting knowledge across Canada and North America, with emphasis on risk assessment and stakeholder relationships.

The Manager is an individual contributor who leads through subject-matter expertise, project coordination, and influence.