Functional Analyst

Engineers & Geoscientists British Columbia; Burnaby; On-site; CAD 86,500 - 96,500; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Inclusive culture

Job summary

Engineers & Geoscientists British Columbia in Burnaby is looking for a Functional Analyst to enhance systems like Microsoft Teams and SharePoint. The role involves analyzing business processes, gathering requirements, and ensuring alignment with EGBC’s goals. This position supports operations through training and documentation, fostering efficient technology solutions. The offered salary ranges from $86,500 to $96,500, with benefits included, in a hybrid work environment that encourages diversity and innovation.

Qualifications

• 5+ years of relevant previous experience in detailing, documenting, and implementing technology solutions.
• 3+ years of experience assisting clients with implementing software applications.
• Certifications like PMI-PBA or CBAP can be advantageous.

Responsibilities

• Administer interviews, workshops, and surveys to gather business requirements.
• Analyze existing off the shelf systems and business processes.
• Ensure compliance and security of solutions with relevant regulations.

Skills

Business analysis

System implementation

Project management

Data analysis

Technical documentation

Education

Bachelor's degree in Information Technology, Computer Science, or related

Tools

Microsoft Teams

SharePoint

Office365

Job description

Engineers and Geoscientists British Columbia is currently searching for a Functional Analyst to join our team in Burnaby!

The Functional Analyst at EGBC plays a crucial role in enhancing off the shelf systems such as Microsoft Teams, SharePoint and Office365, to support existing and improved business processes. They recommend and configure off the shelf solutions to meet the needs of EGBC and system users. This involves conducting thorough assessments of current systems, gathering and documenting business requirements, and collaborating with key personnel to ensure alignment with EGBC's goals. They analyze systems, identify areas for improvement, and develop plans to implement new configurations, installations, or updates of existing systems that can benefit the organization. The Functional Analyst also provides training and support to end-users, ensuring they can effectively utilize new systems. By bridging the gap between business needs and technology solutions, the Functional Analyst ensures efficient and effective operations, ultimately driving business success and innovation.

Our organization - one of BC's Top Employers – offers a competitive salary, comprehensive and generous benefits, an inclusive culture, and a hybrid work environment. Full details on our compensation and benefits value offering can be found below.

WHAT YOU WILL BE DOING

• Administering interviews, workshops, and surveys with business users, managers, and other audiences to gather detailed business requirements.
• Developing detailed process maps to visualize current workflows and identify areas for improvement.
• Analyzing existing off the shelf systems and business processes to identify inefficiencies, gaps, and areas for improvement.
• Preparing IS and system users for upcoming feature and functional changes.
• Ensure the compliance and security of solutions with relevant regulations such as FIPPA and incorporates robust security measures.
• Designing technical specifications and system designs based on business requirements, including the creation of prototypes and mock‑ups to visualize proposed solutions and gather feedback from audiences.
• Collaborating with IS Infrastructure and Development teams to design system architecture that will support the functional requirements of a solution and complement existing IS services. Identifying and defining integration points with other systems and ensuring seamless data flow.
• Overseeing and engaging in the implementation of new systems or updates, ensuring they are completed on time and within budget.
• Conducting quality assurance testing, including unit testing, integration testing, and user acceptance testing (UAT).
• Creating detailed documentation, including user manuals, system specifications, and training materials.
• Scripting to perform data extraction, transformation, analysis and automate repetitive tasks and integrate various third‑party software systems to enhance efficiency and streamline processes.
• Training employees on new systems and processes through sessions and workshops. Developing training materials and conducting training sessions for end‑users to ensure they can effectively use the new system.
• Collaborate with the Project Management Office to move projects forward and follow project management and change management recommended practices.
• Other duties as assigned by direct leader and, as appropriate, members of the divisional leadership team.

WHAT YOU BRING TO THE TABLE

The successful applicant will possess the following:

• 5+ years of relevant previous experience in detailing, documenting and implementing technology solutions.
• Bachelor's degree in Information Technology, Computer Science, or related is preferred.
• Certifications like PMI‑PBA (Professional in Business Analysis) or CBAP (Certified Business Analysis Professional) can be advantageous.
• 3+ years of experience assisting clients with implementing software applications.
• 3+ years of experience in leading and managing projects, particularly those involving software development, system implementation, or process improvement.
• 3+ years of experience with software development life cycles, scripting, debugging, and data analysis.
• Experience working in a support help desk or software support capacity.

WHAT'S IN IT FOR YOU

Each member of our team contributes to public safety in BC and helps us deliver on our vision of "modern regulation for a resilient world." We serve the public as an inclusive, progressive, and future‑focused regulator. Our Strategic Plan also places priority on our role to advance climate action, foster equity, diversity and inclusion, and move towards reconciliation with Indigenous peoples. At Engineers and Geoscientists BC, we are committed to demonstrating our values of collaboration, excellence, integrity, and innovation.

This role offers a competitive compensation and benefits program including a salary within our hiring range of $86,500 to $96,500. Placement within the hiring range will be based on candidate experience relative to the requirements of the role. Additional details on our generous benefit offerings are found below.

To learn more about our work please visit us at https://www.egbc.ca.