Full-Time Team Leader - Christopher

Inclusion West Niagara; Beamsville; On-site; CAD 40,000 - 44,000; Full time

Job summary

Inclusion West Niagara in Beamsville is seeking a Direct Support Professional to lead a team in a 24-hour support setting, helping individuals with intellectual disabilities achieve personal and community inclusion goals.

The Team Leader reports to the Supported Group Living Manager and coordinates daily tasks, ensures safety, and supports program activities, with shift coverage including evenings, weekends, holidays, and some overnights.

Qualifications

• Must meet agency training requirements. (Standard First Aid & Level C CPR & Non-Violent Crisis Intervention Certification)
• Understanding of behavior management techniques and accurate data collection either ABC chart or specific behavior data documentation.
• Knowledge of household management, personal banking, and budgeting.
• Valid Ontario driver’s license and insurable by the agency.

Responsibilities

• Case management and team coordination: Promote team effectiveness, plan and direct daily tasks, provide ongoing feedback, train new team members, and assist in developing annual budgets for people supported.
• Client service: Facilitate a client-centered approach, advocate for client rights, and support skill development and community inclusion.
• Personal care: Assist clients with personal hygiene, administer medications, and monitor overall wellness.
• Programming and daily living activities: Implement program activities, support meal planning and preparation, assist with personal finances, and maintain the upkeep of the home.
• Communication: Share information using various formats, provide constructive feedback, and ensure documentation meets regulatory and internal policy requirements.
• Teamwork: Foster a welcoming workplace, participate in team meetings, and share information to promote consistency of care.
• Quality and standards of performance: Ensure safety, comply with legislation, participate in professional development, and promote IWN’s vision and mission.
• Relationships: Maintain productive relationships with IWN employees, program participants, volunteers, and students; collaborate with community resources and advocate for individuals' choices in daily activities.

Skills

Communication skills

Team leadership

French language (asset)

Problem solving

Education

College or University degree/diploma in Social Services

First Aid & Level C CPR

Non-Violent Crisis Intervention Certification

Tools

MS Office

ShareVision

iPads

Job description

Application Deadline: September 17, 2025

Position Title: Direct Support Professional

Location: Beamsville

Position: Full-Time – Team Leader, Permanent

Nature of Position:

Reporting to the Supported Group Living Manager, the Team Leader is responsible for supporting people with intellectual disabilities in achieving personal, physical, intellectual, medical, emotional, spiritual, and community inclusion goals. This role involves working in a 24-hour support environment, including weekdays, evenings, weekends, holidays, and occasional overnight shifts.

Compensation: $28.94 to $31.91per hour

Responsibilities and Duties Include, but are not Limited to:

• Case Management and Team Coordination: Promote team effectiveness, plan and direct daily tasks, provide ongoing feedback, train new team members, and assist in developing annual budgets for people supported.
• Client Service: Facilitate a client-centered approach, advocate for client rights, and support skill development and community inclusion.
• Personal Care: Assist clients with personal hygiene, administer medications, and monitor overall wellness.
• Programming and Daily Living Activities: Implement program activities, support meal planning and preparation, assist with personal finances, and maintain the upkeep of the home.
• Communication: Share information using various formats, provide constructive feedback, and ensure documentation meets regulatory and internal policy requirements.
• Teamwork: Foster a welcoming workplace, participate in team meetings, and share information to promote consistency of care.
• Quality and Standards of Performance: Ensure safety, comply with legislation, participate in professional development, and promote IWN’s vision and mission.
• Relationships: Maintain productive relationships with IWN employees, program participants, volunteers, and students. Collaborate with community resources and advocate for individuals' choices in daily activities.

Required Skills, Education, and Knowledge:

• College or University degree/diploma in Social Services.
• Minimum 3 years of experience with individuals with intellectual disabilities.
• Must meet agency training requirements. (Standard First Aid & Level C CPR & Non-Violent Crisis Intervention Certification)

• Understanding of behavior management techniques and accurate data collection either ABC chart or specific behavior data documentation.

• Knowledge of household management, personal banking, and budgeting.
• Valid Ontario driver’s license and insurable by the agency.
• Ability to communicate effectively, work in a fast-paced environment, and maintain a professional appearance.
• Should be creative, take initiative, and be resourceful.
• Must be a self-motivated and responsible person who is able to work independently with minimal supervision, as well as be a team player and a role model.
• Must have experience in individual counselling techniques.
• Must demonstrate the ability to build and maintain relationships with community partners.
• Strong computer skills in MS Office, e-mails, database software (ShareVision), iPads etc.
• Fluency in French is considered a strong asset.

This position is open for immediate hire. Thank you in advance for your interest in this current vacancy. Only applicants selected for an interview will be contacted.

Please inform us of any accessibility accommodations needed during the recruitment process when we contact you.

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