Full-Time Sales Lead (Metropolis at Metrotown)

Swatch; Burnaby; Hybrid; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Life insurance

RRSP contributions with company match

Company Discount

Job summary

Swatch is seeking a Full-Time Sales Lead in Burnaby, BC to drive sales and coach a team within a fashion-forward retail environment. You will report to the Store Manager, lead by example in customer service, and oversee daily operations including inventory and POS transactions.

The role requires a minimum of 3 years in retail, strong product knowledge, and the ability to communicate clearly with customers and team members. Flexibility for openings, closings, weekends, and holidays is essential.

Qualifications

• Minimum 3 years of retail sales experience, preferably in fashion/accessories.
• Intermediate computer skills and working knowledge of MS Office.
• Experience using POS systems.

Responsibilities

• Lead by example to deliver outstanding customer service and meet sales targets.
• Support store operations and inventory accuracy.
• Execute visual merchandising standards and maintain brand image.
• Uphold safety, policies, and compliance.

Skills

Retail sales experience

MS Office

POS systems

Tools

MS Office

POS systems

Job description

Full-Time Sales Lead (Metropolis at Metrotown)

The company

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

As a Swatch Sales Lead, you will report to the Store Manager and will assist in all day-to-day operations. Although your focus will be on sales initiatives, you also will coach sales associates to achieve their performance goals while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships.
Starting base pay of $20.25 per hour plus monthly performance bonus.

• Life insurance
• RRSP contributions with company match
• Company Discount

Responsibilities include:

• Customer Service & Sales Generation: Lead by example to deliver outstanding customer service, coaching the team to meet and exceed sales targets. Ensure comprehensive product knowledge across the team to enhance customer experience and decision-making.
• Operations: Support store management in daily operational tasks with a focus on accuracy and efficiency in all transactions. Maintain adherence to inventory control processes, minimizing loss and ensuring accuracy in stock handling and reporting.
• Visual Merchandising: Execute and maintain visual merchandising standards in alignment with company directives. Ensure the store presentation is consistently maintained to a high standard, reflecting the brand’s image.
• Compliance: Uphold workplace safety standards and act as a model for company policies and procedures. Ensure compliance with all operational guidelines and safety regulations.

Working Conditions:
Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

Employment Status:
Full-Time: 35 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 35 hours per week, including certain holidays and blackout dates.

Profile

• Availability to work opening and closing shifts; flexible hours including weekends and holidays.
• Available for full-time work, minimum 35 hours per week.
• Must be a self-starter who works well independently and in team environments.
• Ability to communicate in a clear concise and understandable manner.
• Results oriented with a high level of energy and enthusiasm.
• Passion for sales and working in fast paced environment.

Professional requirements

• At least 3 years retail sales experience, preferably in fashion and/or accessories.
• Intermediate computer skills with working knowledge of MS Office.
• Experience working with POS systems.

Kingsway 4700, V5H 4M1 Burnaby BC VH M, Canada (British Columbia)

The Swatch Group (Canada) Ltd.
555, Richmond Street West
Suite 1105
CA-Toronto M5V 3B1, Ontario