Full Time Operations Manager- Facilities

Bethesda; Canada; On-site; CAD 73,000 - 99,000; Full time

Benefits offered by this job

Retail and gym membership discounts

Employee Assistance Program

Bethesda Awards Program

Free onsite parking

Job summary

Bethesda Community Services in Ontario, Canada seeks an experienced Operations Manager – Facilities to lead strategic planning, capital project oversight, and procurement across properties in the Niagara Region/Hamilton. The role supervises Facilities and Purchasing staff and ensures compliant, high-quality environments for the people we support.

The position emphasizes regulatory compliance, safety, and coordination with multiple authorities.

Qualifications

• University Degree in a related subject such as Business Management, or Engineering; MBA preferred.
• PMP Certification and IFMA designation considered an asset.
• Strong knowledge of public procurement; familiarity with BPS directives.
• Minimum ten (10) years’ experience in a similar management function, preferable in Facilities Management.
• Extensive knowledge of provincial legislation (fire codes, building codes, OHSA, AODA, procurement bylaws).
• Strong communication skills, both oral and written.
• Computer and spreadsheet software proficiency.
• Valid driver’s license and clean driving record.
• Ability to work flexible hours (including after hours).
• Teamwork and collaboration abilities.
• Problem-solving skills and proactive approach.
• Proactive: anticipates and resolves issues before they arise.

Responsibilities

• Lead strategic planning and supervise Facilities and Purchasing staff.
• Oversee capital projects, budgets, schedules, and risk.
• Ensure compliance with HR policies, collective agreements, and employment laws.
• Coordinate facilities management across Bethesda properties in the Niagara Region/Hamilton.
• Manage procurement activities and ensure BPS procurement compliance.
• Lead safety, quality assurance and regulatory compliance initiatives.

Education

University Degree in related subject such as Business Management or Engineering; MBA preferred

Project Management Professional (PMP) Designation (asset)

Public procurement knowledge; BPS directives

Ten years' experience in a similar management function;Facilities preferred

Extensive knowledge of provincial legislation (fire/building codes, OHSA, etc.)

Strong written and oral communication

Computer and spreadsheet software proficiency

Valid driver's license

Flexible hours availability

Teamwork

Problem-solving

Proactive mindset

Job description

Full Time Operations Manager- Facilities

As the leader in the developmental services sector, Bethesda Community Services is currently recruiting those interested in supporting adults, children and youth with developmental disabilities.
We envision ourselves as a community of support that inspires, encourages and empowers children, youth, and adults with special needs to live fulfilled lives. We value respect, diversity and inclusivity, collaboration and compassionate quality service.

POSITION OBJECTIVE

Bethesda is seeking an experienced Operations Manager – Facilities to lead strategic planning, capital project oversight, infrastructure improvements, procurement, and space planning across all Bethesda properties in the Niagara Region/Hamilton. This role manages construction and renovation projects, regulatory coordination, and long?term capital planning while supervising Facilities and Purchasing staff. The Operations Manager ensures facilities and purchasing functions support organizational growth, compliance, and high?quality environments for the people we support.

$73,295 to $98, 999 Annually based on a 40 hour work week. Wage will fluctuate based on qualifications and years of experience

KEY JOB RESPONSIBILITIES

Leadership & Department Oversight

• Liaise with all levels of management to ensure optimal service experience
• Supervise Facilities and Purchasing staff.
• Set performance standards and monitor capital, financial, and human resources.
• Ensure compliance with HR policies, Collective Agreement, and employment legislation.
• Manage both unionized and non?union environments.

Facilities Planning & Property Management

• Oversee all Bethesda properties across the Niagara Region-including asset planning, preventative maintenance, policy/SOP development and project lead
• Manage preventive maintenance, SOPs, risk practices, asset planning, policy development, and stakeholder communication.
• Manage rural property needs and Water/Wastewater systems.
• Fleet vehicle management

Capital Projects & Infrastructure

• Lead design, construction, renovation, and commissioning of capital projects.
• Coordinate with contractors, vendors, and internal teams.
• Manage budgets, schedules, scope, and risk mitigation.
• Ensure safety, accessibility, and regulatory compliance.
• Liaise with MOE, MTO, MMAH, TSSA, ESA, OHSA authorities.
• Ensure all infrastructure improvements meet legislative requirements.

Procurement, Purchasing & BPS Compliance

• Oversees the purchasing department and all procurement activities.
• Ensures compliance with Broader Public Sector (BPS) procurement requirements.
• Estimates and tenders projects, ensuring proper documentation and adherence to procurement rules.
• Assists with completion of BPS procurement documents, including: o Request for Proposal (RFP) o Request for Quote (RFQ) o Request for Information (RFI)
• Ensures vendor of record practices and internal purchasing policies are followed.
• Develop and manage capital and operating budgets.
• Prepare reports, recommendations, and presentations.
• Align financial stewardship with long?term capital planning.
• Provide annualized property reports based on investment vs. need.

Quality Assurance & Safety

• Coordinate with Facilities Manager on design, scope, budgets, and risk.
• Ensure quality assurance through contractor and vendor communication.
• Maintain compliance with operational, safety, and legislative requirements.
• Follow all Bethesda health and safety policies.

QUALIFICATIONS

• University Degree in a related subject such as Business Management, or Engineering; MBA is preferred
• Successful completion of the Project Management Professional Designation (PMP) with PMI and Certified Facility Manager designation with IFMA is not required but considered an asset
• Strong working knowledge of public procurement, familiar with BPS directives
• Minimum ten (10) years’ experience in a similar management function; preferably within Facilities Management.
• Extensive knowledge of Provincial legislation, including fire codes, building codes, the Occupational Health and Safety Act, AODA, Designated Substance Surveys, Ontario Procurement By-Laws, the Lien Act, other Provincial Legislation. Experience with managing capital projects and reviewing capital budgets as well as supervising and overseeing onsite construction progress. Extensive knowledge of all standards and regulations relating to electrical, plumbing, HVAC, appropriate environmental standards, technical standards and safety is also required.
• Strong communication skills, both orally and written.
• Computer and management skills, including working knowledge of word processing and spreadsheet software.
• Valid driver’s license and clean driving record.
• Ability to work flexible hours-including emergency after hours
• Teamwork: excels at working with others and communicating with a team to provide the most effective support to clients.
• Problem-Solving: able to navigate challenges and barriers, always looks for potential pitfalls and risks to help mitigate problems ahead of time, and knows when to ask for help.
• Proactive: anticipates and solves problems and issues before they are brought to your attention

Why Join us?

• Bethesda offers staff competitive wages, career advancement, First Aid and Safety Care training as well as the option of joining our HOOPP Pension Plan ( https://hoopp.com/) and benefits.
• We foster a culture that encourages continuous professional development and growth through tuition reimbursement on approved continuing education and reimbursement opportunities on position specific memberships and licenses.
• We offer company perks such as retail and gym membership discounts, an Employee Assistance Program and a Bethesda Awards Program
• Free onsite parking

Bethesda will provide, upon request, accommodation to the materials and processes used in the recruitment process in accordance with the accessibility for Ontarians with Disabilities Act, Integrated Accessibility Standards.

We thank all applicants for their interest but regret that only those considered for an interview will be contacted.

Full Time Operations Manager- Facilities

Non-profit Developmental Services

Vineland Ontario Canada

$73,295 to $98, 999 Annually based on a 40 hour work