Full Time - Kingsway's Mall Security Guard
Job description
Job Skills / Requirements
- Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons.
- Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns.
- Attend and investigate security alarms and emergencies in a timely and professional manner.
- De-escalate crisis situations, provide support and liaise with emergency personnel, including police, fire, and paramedic resources.
- Exercise crowd control and evict trespassers.
- Write clear and detailed reports including incident, emergency, liability, and day-to-day reports.
- Provide first aid and medical response when required to any person(s).
- Utilize two-way radios and computer applications to communicate site activities.
- Handle Lost & Found items and inquiries.
Job Requirements:
- Security license is preferred.
- Security experience is preferred.
- Class 5 Advanced or higher license is required (Class 7 not accepted).
- Excellent communication skills, both written and verbal.
- Excellent customer service skills.
- Strong observational skills.
- Ability to make immediate decisions while maintaining composure in emergency response situations with minimal supervision.
- Ability to walk 18/20km and stairs.
Education Requirements: High School Diploma/GED
Additional Information / Benefits: Medical Insurance, Dental Insurance
Screening Requirements: Criminal Background Check