Full Time - Kingsway's Mall Security Guard

Paladin Security Group Ltd; Edmonton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading security company is seeking dedicated security personnel to ensure safety and provide exceptional customer service. The role involves conducting patrols, responding to alarms, and managing emergencies. Candidates should possess strong communication skills and be able to make quick decisions in high-pressure situations. A high school diploma is required, and a security license is preferred. Join us to make a difference in community safety!

Benefits

Medical Insurance

Dental Insurance

Qualifications

• Security license and experience preferred.
• Ability to walk 18/20km and stairs.

Responsibilities

• Provide exceptional customer service and assistance.
• Conduct proactive patrols and address policy breaches.
• Write clear and detailed reports.

Skills

Customer Service

Communication

Observational Skills

Decision Making

Education

High School Diploma/GED

Job description

Job Skills / Requirements

• Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
• Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
• Attend and investigate security alarms and emergencies in a timely and professional manner
• De-escalate crisis situations, provide support and liaise with emergency personnel, including; police, fire and paramedic resources
• Exercise crowd control and evict trespassers
• Write clear and detailed reports including incident, emergency, liability and day to day reports
• Provide first aid and medical response when required to any person(s)
• Utilize two-way radios and computer applications to communicate site activities
• Handle Lost & Found items and inquires
  
  

Job Requirements

• **Security license is preferred**
• **Security experience is preferred**
• **Class 5 Advanced or higher license is required (Class 7 not accepted)**
• Excellent communication skills, both written and verbal
• Excellent customer service skills
• Strong observational skills
• Ability to make immediate decisions while maintaining composure in emergency response situations with minimal supervision
• Ability to walk 18/20km and stairs
  
  

\#IND13

Education Requirements (All)

High School Diploma/GED

Additional Information / Benefits

Benefits: Medical Insurance, Dental Insurance